Insurance Nexus
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Insurance Nexus posted a blog post

AXA and Fremtind discuss how AI and analytics is changing insurance claims forever

To win the customer’s heart, insurers cannot afford to lag behind on customer-focused innovation. Throughout the claims journey they must deliver interactive, personalised experiences. Whilst there are many barriers to implementing AI and analytics effectively to drive results across customer service and claims, it is essential for winning and retaining customers in the…See More
Jun 18
Insurance Nexus posted a blog post

Claims Leaders from Amerisure, American Modern, Zurich and More Share Insights on Connected Claims Transformation

Ahead of this year’s Connected Claims Europe Summit (September 18th & 19th, Amsterdam), Insurance Nexus spoke to global thought leaders working in Claims (from AXA Insurance, American Modern Insurance Group, Zurich…See More
Jun 13
Insurance Nexus posted a blog post

Driving Value from AI in Insurance: Delivering Success with Sun Life and Scotiabank

Much discussed, yet often misunderstood, it’s clear that Artificial Intelligence is set to dominate the global Insurance sector for the foreseeable future – and Canada is no different. Despite being a somewhat nascent discipline within insurance, progress in silicon centres across the nation mean carriers recognize the potential of AI to cut costs, improve the customer experience and generate sustainable long-term growth.Although currently centred around Toronto and Montreal, new government and…See More
Jun 11
Insurance Nexus posted a blog post

Details Announced of Exhibition at North America’s Largest Executive Claims Event, Connected Claims USA 2019

With new technologies enabling both operational efficiency and a superior customer experience, from artificial intelligence to drones and mobile customer communication methods, it is a critical time for claims executives to explore opportunities to innovate their processes. A recent survey of over 600 insurance executives found that three technologies will principally ‘transform’ claims over the next 2-5 years: automation (75.4%), artificial intelligence and machine learning (70.8%) and image…See More
May 23
Insurance Nexus posted a blog post

Seamless Claims Using Innovative Tech – Generali and If P&C Join Exclusive Webinar

The competition between European insurers has never been greater. As impactful technology becomes cheaper to access and more widely available, insurers must meet customer needs and demands now, or lose their customers forever; outdated products, inefficient processes and poor customer service are no longer acceptable.As insurance’s ‘moment of truth’, the claims process is…See More
May 10
Insurance Nexus posted an event
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Connected Claims Europe 2019 at Novotel Amsterdam City

September 18, 2019 at 8am to September 19, 2019 at 4pm
Insurers are made or broken by a successful claims function. Those willing to invest in serving their customers now will be the success stories tomorrow. Connected Claims Europe reveals how European leaders are transforming claims, from connecting and digitising the supply chain, to driving efficiency, accuracy and greater analytical insights.Featuring proven business case studies, expert speakers and hours of networking with over 250 of Europe’s leading C-Level claims executives, join us and…See More
May 10
Insurance Nexus posted a blog post

Here’s how to deliver streamlined claims based on industry findings-

Insurance Nexus’s latest infographic reveals the viewpoints of 450+ senior claims executives on the future of this vital function, and how you can embark on a journey of transformation that leads to vital market share. We all know that your customer demands a speedy, transparent and bespoke claims experience.At the same time, your organisation requires absolute…See More
Apr 26
Insurance Nexus posted an event
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Connected Insurance Canada 2019 at Toronto Marriott Downtown Eaton Centre Hotel

September 10, 2019 at 8am to September 11, 2019 at 5pm
As our lives become hyper-connected and customer expectations increase, insurance carriers must deliver more responsive, personalized and connected services. Connected Insurance Canada (September 10th – 11th, Toronto) will bring together innovation teams and business unit executives to redefine the risks and rewards of embedding technologies, exploring how technologies such as IoT, AI, blockchain and automation can help create valuable, relevant insurance products and services, delivered with a…See More
Apr 26
Insurance Nexus posted a blog post

Chief Claims Officers from USAA and Esurance reveal the future of Connected Claims

Senior claims officers from two leading insurance carriers, USAA and Esurance, will participate in a live, free webinar, hosted by Insurance Nexus, on the transformative effect of Connected Claims. These leading executives will explore how they expect the new era of connected claims to deliver unprecedented business efficiency and superior customer experience. Our research…See More
Apr 15
Insurance Nexus posted a blog post

Zurich, Allianz and AXA to Join Europe’s Leading Insurers at Connected Insurance Europe 2019 – Attendee Snapshot Released

In a few short years, on-demand has quickly become the norm. From getting our fix of food, entertainment, shopping or even dating, the majority of our interactions have gone one way: personalised, instant, easy. So, why not insurance? Innovative insurers and agile start-ups have shown that customers are responding to customer-centric models of product delivery and…See More
Apr 10
Insurance Nexus posted an event
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Insurance Nexus Awards 2019 at Chicago, USA

September 12, 2019 from 6pm to 9pm
2019 is a pivotal year for the insurance industry. As change, innovation and tech are driving us forward at pace, the unique and pioneering work of the leaders, teams and companies across the insurance industry deserves to be recognized.Designed to recognize genuine, truly innovative and meaningful approaches to excellence in the North American insurance arena, the Insurance Nexus Awards will be presented at an exclusive ceremony being held in Chicago on September 12th, 2019.There are 15…See More
Apr 5
Insurance Nexus posted a blog post

American Modern Insurance Group President & CEO Andreas Kleiner joins roster of expert speakers at Connected Claims USA 2019

CHICAGO, IL: Kleiner, who began his leadership role at American Modern in 2016, to hold plenary keynote session on “The Strategic Value of Claims for an Insurance Company”.From artificial intelligence to drones and mobile communications methods, advances in technology are presenting insurance carriers with new possibilities for operational efficiency, the provision of seamless customer experiences and delivery of highly personalized and relevant products.In this race to innovate, a key…See More
Apr 2
Insurance Nexus posted a blog post

RBC Insurance, Wawanesa, Great-West Life and Aviva Canada on Leveraging Transformative Products, Services and Experiences for Outstanding Customer Experiences

TORONTO: Leading Canadian insurers to share strategies for exceeding customer expectations in exclusive webinar, April 3rd, 10am CDT In-step with global trends, the Canadian insurance industry is witnessing a rapid shift towards customer-centricity. In this setting, the need to understand exactly what customers want, and to then effectively deliver on this vision, from quote to claim, has never been so vital. But for legacy carriers jostling for space with the new breeds of agile start-ups and…See More
Mar 27
Insurance Nexus posted a blog post

The World’s Leading Celebration Of Insurance Excellence

Designed to recognize genuine, truly innovative and meaningful approaches to excellence in the North American insurance arena, the Insurance Nexus Awards 2019 will be presented at an exclusive ceremony being held in Chicago on September 12th, 2019.Given the depth and pace of innovation taking place within the insurance industry, Insurance Nexus decided it is crucial to put a spotlight on the achievements of the insurance carriers, leaders and brokers driving lasting change and demonstrating…See More
Mar 25
Insurance Nexus posted a blog post

Personalizing Insurance to Win Customers’ Hearts: Experts from QBE, Allstate and Arch MI Share Strategies

Customer service has recently taken a central focus for insurance carriers. The exploits of digitally-native InsurTechs such as Metromile and Lemonade have demonstrated the appeal that personalized, seamless product offerings can create. In a 2019 Insurance Nexus survey, a majority of respondents felt that the customer experience would see the greatest impact from the implementation of AI.Yet, while 2018 saw many legacy carriers conduct a host of pilot initiatives aimed at improving the…See More
Mar 19
Insurance Nexus posted a blog post

Next Generation Products and Services: How Insurers are Innovating Right Now

From day-to-day operations, to the very relationship between insurers and policy-holders, it is no exaggeration to say that connected insurance represents the biggest potential for transformation that insurance has witnessed since the invention of the computer. See, for example, the ability of an insurance carrier to react to live data, in real time, and prevent a loss from occurring. From simply mitigating the effects of a loss, they now become partners in risk-prevention.The current focus on…See More
Mar 14

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Insurance Nexus's Blog

AXA and Fremtind discuss how AI and analytics is changing insurance claims forever

Posted on June 18, 2019 at 2:50pm 0 Comments

To win the customer’s heart, insurers cannot afford to lag behind on customer-focused innovation. Throughout the claims journey they must deliver interactive, personalised experiences. Whilst there are many barriers to implementing AI and analytics effectively to drive results across customer service and claims, it is essential for winning and…

Continue

Claims Leaders from Amerisure, American Modern, Zurich and More Share Insights on Connected Claims Transformation

Posted on June 13, 2019 at 1:11pm 0 Comments

Ahead of this year’s Connected Claims Europe Summit (September 18th & 19th, Amsterdam), Insurance Nexus spoke to global thought leaders working in Claims (from…

Continue

Driving Value from AI in Insurance: Delivering Success with Sun Life and Scotiabank

Posted on June 11, 2019 at 1:45pm 0 Comments

Much discussed, yet often misunderstood, it’s clear that Artificial Intelligence is set to dominate the global Insurance sector for the foreseeable future – and Canada is no different. Despite being a somewhat nascent discipline within insurance, progress in silicon centres across the nation mean carriers recognize the potential of AI to cut costs, improve the customer experience and generate sustainable long-term growth.

Although currently centred around Toronto and Montreal, new…

Continue

Details Announced of Exhibition at North America’s Largest Executive Claims Event, Connected Claims USA 2019

Posted on May 23, 2019 at 12:05pm 0 Comments

With new technologies enabling both operational efficiency and a superior customer experience, from artificial intelligence to drones and mobile customer communication methods, it is a critical time for claims executives to explore opportunities to innovate their processes. A recent survey of over 600 insurance executives found that three technologies will principally ‘transform’ claims over the next 2-5 years: automation (75.4%), artificial intelligence and machine learning (70.8%) and…

Continue

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