Nic Parmaksizian
  • Male
  • London
  • United Kingdom
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Nic Parmaksizian is a Director of Capco’s Global Banking Practice, based in London, specializing in customer experience design and implementation. He co-leads the New Banking Consumer area and formerly held senior roles in Barclays Retail Division. He is an expert in financial innovation and has been professionally recognized for innovation through several awards in the UK and Italy.

Nic Parmaksizian's Blog

It’s Time to Build “The Relevant Bank”

Posted on May 21, 2014 at 11:00am 7 Comments

The Relevant Bank concept challenges attempts to finish the roof before starting the foundations.

What does being The Relevant Bank actually mean? First and foremost, it means being relevant personally – offering products and services consumers want, at the moments and through the channels they prefer.

For some time, one of the bits of received wisdom in consumer banking circles has been that you focus on high value customers and endeavor to engage them with high…

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Banking 2020 - how will we achieve greater financial inclusion?

Posted on October 6, 2013 at 9:40pm 6 Comments

Banks are under huge political and social pressure to demonstrate their role in the wider economic progress of nations and their citizens. Unless banks adopt active policies to rebalance the negative economic and social consequences for the segments they currently exclude from their normal course of business, governments will intervene still further in the financial services industry. And they will do so by public demand.  …

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