Joseph Robinson's Blog (22)

Professionalizing the Family Business: Getting Ready

Every firm will eventually reach the point when it has to professionalize the way it operates. This is done by instituting more rigorous processes, establishing clear governance, and recruiting skills from outside. Family Business is no different.

In the Family Business Survey, 43% of the companies believe that the need to…

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Added by Joseph Robinson on December 22, 2019 at 7:00am — No Comments

Keeping Family Committed: The Family Business 5 Dimensions of Activity

Family businesses are an overlooked form of ownership. Yet, they are all around us. One-third of companies in the S&P 500 index and 40% of the 250 largest companies in France and Germany are defined as a family business. A family business means that a family owns a…

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Added by Joseph Robinson on December 22, 2019 at 7:00am — No Comments

Taking the High Road to Competition: Achieve Business Capabilities Coherence

Sustainable, superior returns accrue to companies that focus on what they do best. It is that simple. Yet it is incredibly hard to internalize. It is a rare company that focuses on what we do better than anyone in making every operating decision across every business unit and product line. Rarer still is the company that has aligned its…

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Added by Joseph Robinson on December 20, 2019 at 7:30am — No Comments

Taking the Go-to-Market Platform Design Route to Gain Competitive Advantage

The routes to market that Consumer Packaged Goods (CPG) companies use to sell and service their trade account is essentially critical. It determines their sales volume, their ability to deliver the proper levels of customer service in a cost-effective manner, and their success at securing scarce retail shelf space for their products.

Yet, only a…

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Added by Joseph Robinson on December 20, 2019 at 7:30am — No Comments

Scaling Up When Market Volatility Calls for a Make-or-Buy Decision Analysis

As Western companies are being put under increasing pressure to cut expenses and improve return on assets, the dilemma of whether to keep key functions in-house or outsource them has taken center stage.

Manufacturing units are being identified with…

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Added by Joseph Robinson on December 18, 2019 at 7:30am — No Comments

Global Talent Innovation Model – Going Beyond the Cookie-cutter Best Practices

Status quo talent strategies no longer work for high performing organizations. Old models no longer work. It does not anymore meet the needs of the global workforce.

HR Strategies are out of step with the way work is conducted. Jobs that are structured around a 9 am to 5 pm Monday…

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Added by Joseph Robinson on December 16, 2019 at 7:30am — No Comments

When Demand for Added Value from Strategic Functional Organizations Becomes the Priority, Where Are We?

Functional organizations are facing dramatic changes. Businesses are becoming more focused around capabilities and demand leaders of functions to play a more strategic role. With a less stable environment and more intense competition, a premium is put on agility and flexibility with an increased emphasis on performance results. In effect,…

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Added by Joseph Robinson on December 14, 2019 at 8:30am — No Comments

Multichannel Contact Center Strategy: Delivering your Brand Promise in STYLE

In the increasingly competitive business scenario, the end-to-end customer experience and delight has become a new area, which no one can afford to neglect. It is of paramount importance to deliver superior services with differentiated experience while aligning with the…

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Added by Joseph Robinson on December 13, 2019 at 7:00am — No Comments

How To Sustain Momentum in Business Transformation

In today’s exponentially disrupted business environment, incremental improvement is not enough. It is not enough to win today. We have to be able to continue to evolve today and in the future.

In the world of unprecedented disruption and market turbulence, Business Transformation…

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Added by Joseph Robinson on December 9, 2019 at 7:30am — No Comments

Following The 10 Steps to Effective Succession Planning

Effective Succession Planning in Family Business has been redefined in the 21st century.

The Family Business sector continues to be vibrant, successful, and…

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Added by Joseph Robinson on December 8, 2019 at 7:30am — No Comments

When Execution Becomes Imperative: Learn the 5 Principles of Innovation Strategy

In an era of digital business and rapid technology change, virtually no company can ignore the imperative to innovate. Failing to do so is an invitation to lose business.

To learn how companies are responding to this mandate, PwC conducted a major global study in 44 countries. The goal was to understand how leaders view…

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Added by Joseph Robinson on December 6, 2019 at 7:30am — No Comments

Capabilities-Driven Strategy: The Key to Getting your Growth Strategy Right

Formulating a Capabilities-Driven Strategy (CDR) is easy, but the execution is difficult, especially in turbulent times. This is not the time to find a cave and hibernate until the economic storm passes. It is unlikely that the storm will pass anytime soon.…

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Added by Joseph Robinson on December 4, 2019 at 7:30am — No Comments

When the Going Gets Rough, Unlearn to Learn the 5 Leadership Practices of Capabilities-Driven Strategy (CDR)

Golf is a club-and-ball sport in which players use various clubs to hit balls into a series of holes on a course in as few strokes as possible.  The more we play golf, the more we realize that there is a negative correlation between how hard we swung and how far we hit the ball.  In golf, rarely is much accomplished from merely swinging hard. Sheer…

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Added by Joseph Robinson on December 2, 2019 at 7:30am — No Comments

Sharpening Your Edge to Growth: The 10 Principles of Culture

A company’s cultural situation is challenging, multidimensional, and difficult to deal with. It constitutes a powerful set of emotional resources. To a degree, culture can be compared to natural forces such as winds and tides. These elements are there in the background, sometimes unnoticed, sometimes obvious. Endowed with immense power, they can waylay…

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Added by Joseph Robinson on December 1, 2019 at 2:00pm — No Comments

Strategy and Finance Alignment: The Key to Optimizing Target Operating Model

Industries today are in a state of flux driven by volatile market forces. Although every company devises a strategy for creating long- term differentiation for goods and services, still various dynamics are emerging.

Across industries, market changes are affecting how Finance needs to operate. Finance must anticipate the implication…

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Added by Joseph Robinson on November 30, 2019 at 8:00am — No Comments

Taking the Road Less Traveled: Building Leadership Credibility

Leadership is the relationship between people who aspire to lead and those who choose whether or not to follow. Leadership hinges on the leader’s credibility which is difficult to build and easy to lose.

CEOs of BP, Wells Fargo and Volkswagen have learned that…

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Added by Joseph Robinson on November 29, 2019 at 2:12pm — No Comments

When FAST Beats SMART: The Strategic Method to Goal Setting

Goal Setting used to be done in a conventional way. Managers hold one-on-one meetings with their subordinates to set goals. Performances are reviewed against objectives and these are linked to promotion and bonus decisions. The same managers aspire their goals to be SMART –…

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Added by Joseph Robinson on November 29, 2019 at 2:06pm — No Comments

The 7 Fundamentals of Innovation: Your Guidepost to Doing Innovation Better than the Rest

Managing innovation is an important process only a few organization can master very well.  It is because the innovation process is not fully understood or implemented and the innovation culture is still immature.

While Innovation Management is recognized…

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Added by Joseph Robinson on October 19, 2019 at 8:26am — No Comments

Redefining the Imperative in Mergers and Acquisitions – The Target Operating Model

When organizations go into Mergers & Acquisitions (M&A), its future operating state changes. A fundamental question will arise as to what the Target Operating Model (TOM) of the resultant organization will look like.…

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Added by Joseph Robinson on October 19, 2019 at 8:23am — No Comments

Need to Have High-Performing Teams? Master the Stages of Team Development

Forming a team takes time. Companies cannot expect a new team to perform well when it first comes together. Members often go through stages as they change from being a collection of strangers to a united group with common goals.

“Coming together is a beginning. Keeping together is progress. Working together is…

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Added by Joseph Robinson on October 19, 2019 at 8:18am — No Comments

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