The insurance industry is facing the challenges of disruption caused by the technological advancements in artificial intelligence (AI) and machine learning (ML). Insurance carriers are now able to know more about their customers than ever before. They can use data mining with AI and ML to develop compelling product offerings. Customers may…Continue
Added by Insurance Nexus on January 20, 2020 at 1:15pm — No Comments
As customer expectations have risen thanks to new platforms and products, so too has the level of technological sophistication as artificial intelligence, chatbots, drones, telematics and apps have become common in multiple industries. The insurance industry is now at a critical juncture as carriers seek to transform their claims processes, using new technologies to meet rising customer expectations and reduce costs. According to a recent survey, over 70% of insurance carriers are looking to…Continue
Added by Insurance Nexus on January 17, 2020 at 5:19pm — No Comments
As insurance carriers look to technology to meet customer demands at scale, how carriers react to competition and rising customer expectations today will define their success tomorrow. From providing bespoke products, instant customer service and real-time risk monitoring, the likes of AI, machine learning and other innovative technologies are proving the only means through which insurance carriers can meet the high demands of consumers today.
Likewise, managing the backend…Continue
Added by Insurance Nexus on January 6, 2020 at 2:46pm — No Comments
In an age where customers are demanding their Insurance Carrier be more like Amazon or PayPal with a smooth, touchless customer experience, Insurance Carriers face multiple obstacles to satisfying this demand. Chief among them is the overwhelming multitude of technologies available to reach that touchless claims goal.
77% of insurance carriers…Continue
Added by Insurance Nexus on December 6, 2019 at 12:47pm — No Comments
LONDON, 22 NOVEMBER 2019: Insurance leaders to join Insurance Nexus to discuss strategies to successfully implement insurance technology, Wednesday, December 11, 10am EDT.
It is generally now accepted that for insurance, innovation is a ‘must-have’, rather than a luxury. To attract and retain consumers…Continue
Added by Insurance Nexus on December 3, 2019 at 1:30pm — No Comments
Connected Insurance USA Summit (Nov 20-21, Chicago) is bringing together over 700+ senior insurance leaders to redefine the future of insurance.
With over 350 executives already registered to attend, this will be the largest executive gathering for forward-thinking carriers. CEOs, COOs, CMOs, SVP and VPs from Product, Customer, Claims, Technology and Innovation know that this is the time to act and leverage innovative technology to boost…Continue
Added by Insurance Nexus on October 25, 2019 at 1:00pm — No Comments
Building on its previous success, Insurance Nexus are delighted to announce the return of the Connected Insurance USA Summit, which will take place November 20-21 at the Radisson Blu Aqua Hotel, Chicago Illinois.
As new technologies from artificial intelligence to IoT technology continue to enable both operational efficiency and…Continue
Added by Insurance Nexus on September 30, 2019 at 4:30pm — No Comments
LONDON: C-level summits focusing on convergence of insurance and technology to return to London, Chicago, Toronto and Amsterdam in 2020, Insurance Nexus have just announced.
Statistical and anecdotal evidence suggest the global insurance industry is in an unparalleled state of flux; new technology has entered the market at the same time as a focus on customer-centricity has pervaded virtually every industry. Accordingly, 96% of 500 respondents to a recent…Continue
Added by Insurance Nexus on September 27, 2019 at 5:00pm — No Comments
The ability to accurately discern the past and predict the future based on nothing but data points and the experience of actuaries and adjusters has served the industry well up to now. Insurance is, after all, a multi-billion-dollar, truly global industry. While this remains the case, the landscape is now radically different to the past, thanks in part to the advent of the Internet of Things (IoT). The use of these technologies that collect, record and transmit live data has…Continue
Added by Insurance Nexus on September 18, 2019 at 1:42pm — No Comments
To address this question, and more, Insurance Nexus will be joined on Wednesday, September 8th for an exclusive webinar, Key Strategies to Deliver for Future Readiness, taking place at 11am ET. Moderator Paul Winston (Chief Operating Officer, Insurance Thought Leadership) will be joined by Scott Steele…Continue
Added by Insurance Nexus on September 16, 2019 at 2:32pm — No Comments
There are 12 categories of awards, recognizing teams and leaders from across customer, claims and innovation units, as well as from product, business, brokering and leadership positions. The ‘North American Business Transformation of the Year’ category recognizes an organization who has significantly transformed how their business…Continue
Added by Insurance Nexus on August 15, 2019 at 2:30pm — No Comments
With insurance companies facing an average of 113 targeted breaches a year, it can be argued that cybersecurity is one risk the insurance industry is not prepared for. Prominent breaches, such as the Premera Blue Cross and Anthem attacks, saw a combined 90 million customer records fall into the hands of nefarious actors and the subsequent damage to…Continue
Added by Insurance Nexus on August 13, 2019 at 6:26pm — No Comments
The recent move from product-centric policy to customer-centric service is a real shift for the insurance industry with more and more carriers looking to become a partner for their customer rather than just a claims centre. With such a change in mindset there is now a sharpened focus on innovative technologies, improved services and meeting…Continue
Added by Insurance Nexus on August 12, 2019 at 2:33pm — No Comments
To some, it is magic. To insurance, it is reality. The ability to accurately discern the past and predict the future based on nothing but data points and the long-lived experience of actuaries and adjusters has served the industry well up to now, allowing insurance to become the multi-billion-dollar industry it is today. The…Continue
Added by Insurance Nexus on August 6, 2019 at 1:14pm — No Comments
CHICAGO: Insurance Nexus webinar to explore how insurance carriers can collaborate with brokers and clients to build customer-centric cyber insurance policies, July 30th, 11am ET
Cyber-crime is not new, but as the methods of nefarious actors have become more sophisticated, the defensive…Continue
Added by Insurance Nexus on July 26, 2019 at 3:49pm — No Comments
From day-to-day operations, to the very relationship between insurers and policyholders, it is no exaggeration to say that Artificial Intelligence (AI) represents the biggest potential for transformation that insurance has witnessed since the invention of the computer, even changing the very nature of the insurer-customer relationship. Insurance Nexus held a series of interviews with Canadian Insurance executives and thought leaders, to understand how they are preparing for the AI-dominated…Continue
Added by Insurance Nexus on July 23, 2019 at 1:19pm — No Comments
Insurance Nexus is delighted to announce we are bringing together key figures from OneBeacon, Canada Life and AITE Group to give you the strategies to understand your customers agenda and move towards a truly connected model. http://bit.ly/2LiQeJF
Added by Insurance Nexus on July 9, 2019 at 5:47pm — No Comments
The recent and rapid growth in cyber-crime is proving something of a double-edged sword for insurance carriers; opportunities for coverage are expanding rapidly, with PWC predicting the cyber market to grow to $7.5 billion by the end of…Continue
Added by Insurance Nexus on July 2, 2019 at 12:01pm — No Comments
To win the customer’s heart, insurers cannot afford to lag behind on customer-focused innovation. Throughout the claims journey they must deliver interactive, personalised experiences. Whilst there are many barriers to implementing AI and analytics effectively to drive results across customer service and claims, it is essential for winning and…Continue
Added by Insurance Nexus on June 18, 2019 at 2:50pm — No Comments
Ahead of this year’s Connected Claims Europe Summit (September 18th & 19th, Amsterdam), Insurance Nexus spoke to global thought leaders working in Claims (from…Continue
Added by Insurance Nexus on June 13, 2019 at 1:11pm — No Comments