Insurance Nexus's Blog (59)

Connected Insurance Report: Industry Weighs in on Future of Technology in Insurance

To some, it is magic. To insurance, it is reality. The ability to accurately discern the past and predict the future based on nothing but data points and the long-lived experience of actuaries and adjusters has served the industry well up to now, allowing insurance to become the multi-billion-dollar industry it is today. The…

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Added by Insurance Nexus on August 6, 2019 at 1:14pm — No Comments

Join Live Webinar: Collaborating to build Bespoke Cyber Insurance Products: Allianz, USI & Lockton

CHICAGO: Insurance Nexus webinar to explore how insurance carriers can collaborate with brokers and clients to build customer-centric cyber insurance policies, July 30th, 11am ET

Cyber-crime is not new, but as the methods of nefarious actors have become more sophisticated, the defensive…

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Added by Insurance Nexus on July 26, 2019 at 3:49pm — No Comments

The Co-Operators and Sun Life on The Transformational Impact of AI on Canadian Insurance

From day-to-day operations, to the very relationship between insurers and policyholders, it is no exaggeration to say that Artificial Intelligence (AI) represents the biggest potential for transformation that insurance has witnessed since the invention of the computer, even changing the very nature of the insurer-customer relationship. Insurance Nexus held a series of interviews with Canadian Insurance executives and thought leaders, to understand how they are preparing for the AI-dominated…

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Added by Insurance Nexus on July 23, 2019 at 1:19pm — No Comments

Canada Life and OneBeacon Technology Insurance on Ensuring Survival with True Customer-Centricity

Insurance Nexus is delighted to announce we are bringing together key figures from OneBeacon, Canada Life and AITE Group to give you the strategies to understand your customers agenda and move towards a truly connected model. http://bit.ly/2LiQeJF

Insurance customer…

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Added by Insurance Nexus on July 9, 2019 at 5:47pm — No Comments

Bespoke and Sustainable; Berkshire Hathaway and Philadelphia Insurance on The Future of Cyber Insurance Coverage

The recent and rapid growth in cyber-crime is proving something of a double-edged sword for insurance carriers; opportunities for coverage are expanding rapidly, with PWC predicting the cyber market to grow to $7.5 billion by the end of…

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Added by Insurance Nexus on July 2, 2019 at 12:01pm — No Comments

AXA and Fremtind discuss how AI and analytics is changing insurance claims forever

To win the customer’s heart, insurers cannot afford to lag behind on customer-focused innovation. Throughout the claims journey they must deliver interactive, personalised experiences. Whilst there are many barriers to implementing AI and analytics effectively to drive results across customer service and claims, it is essential for winning and…

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Added by Insurance Nexus on June 18, 2019 at 2:50pm — No Comments

Claims Leaders from Amerisure, American Modern, Zurich and More Share Insights on Connected Claims Transformation

Ahead of this year’s Connected Claims Europe Summit (September 18th & 19th, Amsterdam), Insurance Nexus spoke to global thought leaders working in Claims (from…

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Added by Insurance Nexus on June 13, 2019 at 1:11pm — No Comments

Driving Value from AI in Insurance: Delivering Success with Sun Life and Scotiabank

Much discussed, yet often misunderstood, it’s clear that Artificial Intelligence is set to dominate the global Insurance sector for the foreseeable future – and Canada is no different. Despite being a somewhat nascent discipline within insurance, progress in silicon centres across the nation mean carriers recognize the potential of AI to cut costs, improve the customer experience and generate sustainable long-term growth.

Although currently centred around Toronto and Montreal, new…

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Added by Insurance Nexus on June 11, 2019 at 1:45pm — No Comments

Details Announced of Exhibition at North America’s Largest Executive Claims Event, Connected Claims USA 2019

With new technologies enabling both operational efficiency and a superior customer experience, from artificial intelligence to drones and mobile customer communication methods, it is a critical time for claims executives to explore opportunities to innovate their processes. A recent survey of over 600 insurance executives found that three technologies will principally ‘transform’ claims over the next 2-5 years: automation (75.4%), artificial intelligence and machine learning (70.8%) and…

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Added by Insurance Nexus on May 23, 2019 at 12:05pm — No Comments

Seamless Claims Using Innovative Tech – Generali and If P&C Join Exclusive Webinar

The competition between European insurers has never been greater. As impactful technology becomes cheaper to access and more widely available, insurers must meet customer needs and demands now, or lose their customers forever; outdated products, inefficient processes and poor customer service are no longer acceptable.

As insurance’s…

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Added by Insurance Nexus on May 10, 2019 at 3:48pm — No Comments

Here’s how to deliver streamlined claims based on industry findings-

Insurance Nexus’s latest infographic reveals the viewpoints of 450+ senior claims executives on the future of this vital function, and how you can embark on a journey of transformation that leads to vital market share.

 

We all know that your customer demands a speedy, transparent and bespoke claims experience.

At the same time,…

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Added by Insurance Nexus on April 26, 2019 at 4:12pm — No Comments

Chief Claims Officers from USAA and Esurance reveal the future of Connected Claims

Senior claims officers from two leading insurance carriers, USAA and Esurance, will participate in a live, free webinar, hosted by Insurance Nexus, on the transformative effect of Connected Claims. These leading executives will explore how they expect the new era of connected claims to deliver unprecedented business efficiency and superior customer…

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Added by Insurance Nexus on April 15, 2019 at 11:45am — No Comments

Zurich, Allianz and AXA to Join Europe’s Leading Insurers at Connected Insurance Europe 2019 – Attendee Snapshot Released

In a few short years, on-demand has quickly become the norm. From getting our fix of food, entertainment, shopping or even dating, the majority of our interactions have gone one way: personalised, instant, easy. So, why not insurance? Innovative insurers and agile start-ups have shown that customers are responding to customer-centric models of…

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Added by Insurance Nexus on April 10, 2019 at 2:06pm — No Comments

American Modern Insurance Group President & CEO Andreas Kleiner joins roster of expert speakers at Connected Claims USA 2019

CHICAGO, IL: Kleiner, who began his leadership role at American Modern in 2016, to hold plenary keynote session on “The Strategic Value of Claims for an Insurance Company”.

From artificial intelligence to drones and mobile communications methods, advances in technology are presenting insurance carriers with new possibilities for operational efficiency, the provision of seamless customer experiences and delivery of highly personalized and relevant…

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Added by Insurance Nexus on April 2, 2019 at 2:54pm — No Comments

RBC Insurance, Wawanesa, Great-West Life and Aviva Canada on Leveraging Transformative Products, Services and Experiences for Outstanding Customer Experiences

TORONTO: Leading Canadian insurers to share strategies for exceeding customer expectations in exclusive webinar, April 3rd, 10am CDT

 

In-step with global trends, the Canadian insurance industry is witnessing a rapid shift towards customer-centricity. In this setting, the need to understand exactly what customers want, and to then effectively deliver on this vision, from quote to claim, has never been so vital. But for legacy carriers…

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Added by Insurance Nexus on March 27, 2019 at 4:32pm — No Comments

The World’s Leading Celebration Of Insurance Excellence

Designed to recognize genuine, truly innovative and meaningful approaches to excellence in the North American insurance arena, the Insurance Nexus Awards 2019 will be presented at an exclusive ceremony being held in Chicago on September 12th, 2019.

Given the depth and pace of innovation taking place within the insurance industry, Insurance Nexus decided it is crucial to put a spotlight on the achievements of the insurance carriers, leaders…

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Added by Insurance Nexus on March 25, 2019 at 6:27pm — No Comments

Personalizing Insurance to Win Customers’ Hearts: Experts from QBE, Allstate and Arch MI Share Strategies

Customer service has recently taken a central focus for insurance carriers. The exploits of digitally-native InsurTechs such as Metromile and Lemonade have demonstrated the appeal that personalized, seamless product offerings can create. In a 2019 Insurance Nexus survey, a majority of respondents felt that the customer experience would see the greatest impact from the implementation of AI.

Yet, while 2018 saw many legacy carriers conduct a host of pilot initiatives aimed at improving…

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Added by Insurance Nexus on March 19, 2019 at 5:07pm — No Comments

Next Generation Products and Services: How Insurers are Innovating Right Now

From day-to-day operations, to the very relationship between insurers and policy-holders, it is no exaggeration to say that connected insurance represents the biggest potential for transformation that insurance has witnessed since the invention of the computer. See, for example, the ability of an insurance carrier to react to live data, in real time, and prevent a loss from occurring. From simply mitigating the effects of a loss, they now become partners in risk-prevention.

The…

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Added by Insurance Nexus on March 14, 2019 at 11:30am — No Comments

From Hype to Reality – Powering the AI-Driven Future of Insurance at Insurance AI and Analytics USA

With 2018 witnessing unprecedented advances in the investment and deployment of artificial intelligence within the insurance industry, Insurance Nexus is delighted to announce that the Insurance AI and Analytics USA Summit will return to Chicago for a sixth time in 2019, welcoming more than 450 senior…

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Added by Insurance Nexus on March 6, 2019 at 12:43pm — No Comments

Monetising Insurance Innovation Strategies with AXA, Generali and Fidelidade

‘Innovation’ in insurance is no longer a luxury, it is a necessity. But to remain competitive, operationally efficient and to provide modern customers and clients with what they want, innovation demands time and dedicated resources. 

AXA, Generali, Tranquilidade and Aite Group will join Insurance Nexus for a live webinar, to discuss how leaders in innovation are both creating and implementing successful innovation strategies through…

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Added by Insurance Nexus on February 27, 2019 at 2:23pm — No Comments

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