customer success platform requirements (1)

A very new approach to the growing business is the adoption of a customer success platform. As customers play a critical role in the success of the business. When the customers are satisfied with the services and solutions offered by the business, it results in loyalty.

There is a growing demand for advanced analytical-based solutions in various sectors. These solutions help in monitoring the customer scores and reduce churn rates. At the same time advent of cloud computing in customers, success

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