Exceptional Performance in the workplace is governed by two crucial factors: Individuals actions and their effects.
Superior Human Performance, according to the Handbook of Human Performance Technology, is founded on Behaviors and their outcomes. Typically, our activities have consequences for other individuals, information, objects, and "systems" (e.g., workflows, processes, practices, etc.).
Keith Stanovich devised the GAP-ACT Model, a cognitive-behavioral therapy paradigm, to analyze human thi