The Strategic Management Frameworks and the Delta Model: Putting Customers Before Products

The Strategic Management Frameworks and the Delta Model: Putting Customers Before Products


Enrique R. Suarez


International Business Strategy Consultant & Professor


suarezenrique@yahoo.com


Based on the Teachings of Former M.I.T. Professor Arnoldo Hax

Strategy Quotes


However beautiful the strategy, you should occasionally look at the results

Sir Winston Churchill 1874-1965, English statesman

There is always a better strategy than the one you have; you just haven't thought of it yet


Sir Brian Pitman, former CEO of Lloyds TSB, Harvard Business Review, April 2003

Unless a variety of opinions are laid before us, we have no opportunity of selection but are bound of necessity to adopt the particular view which may have been brought forward


Herodotus, 5th century BC, Greek historian

The processes used to arrive at the total strategy are typically fragmented, evolutionary, and largely intuitive


James Quinn in Strategic Change: Logical Incrementalism, 1978

In real life, strategy is actually very straightforward. You pick a general direction and implement like hell

Jack Welch in Winning, 2005

How many senior executives discuss the crucial distinction between competitive strategy at the level of a business and competitive strategy at the level of an entire company?


C.K. Prahalad and Gary Hamel, in their article: The core competence of the corporation, 1990

What's the use of running if you are not on the right road

German Proverb


I claim not to have controlled events, but confess plainly that events have controlled me

Abraham Lincoln 1809-1865, the sixteenth American president

Perception is strong and sight weak. In strategy, it is important to see distant things as if they were close and to take a distanced view of close things

Miyamoto Musashi 1584-1645, a legendary Japanese swordsman


Do not repeat the tactics which have gained you one victory, but let your methods be regulated by the infinite variety of circumstances

Sun Tzu c. 490 BC, Chinese military strategist

You can download the entire presentation in the link below: 

Frameworks_Delta_2018.pdf

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