Gender

Male

Location

Maumelle, AR

Tell us more about who you are, what you do and where you want to be. What are your main business challenges? (Tip: provide your current Job Title, Industry, company or/and paste your Linkedin profile here). Use as many relevant keywords as possible. Tell us what you can offer the community. What sorts of discussions, events, and activities you can participate in.

High-energy corporate operations manager with demonstrated accomplishments and 12 years experience in the strategic and tactical leadership of client and customer service operations. Proven success in strategic planning, recruiting, employee development, training, project management, budgeting, quality assurance, and metrics. Demonstrated results in leading teams up to 150 employees. Skilled in building and maintaining collaborative work environments that consistently create value-added solutions and services for both internal and external customers. A motivational, lead-by-example change agent and advocate of empowerment and accountability providing collaborative leadership ensuring efficiencies in process, control, compliance, profitability, and shareholder value. -Common Misspelling: Andrew Stonge, Andrew Saint Onge, Andrew Onge, Andy Stonge, Andy Saint Onge, Andy Onge -Keywords: operations manager, contact center manager, call center manager, project manager, operations training, customer service training, soft skills training, learning and development, learning & development, leadership training, team development, leadership development, performance coach Specialties • Operations Management • Strategic Planning and Facilitation • Organizational Development • Talent Management • Leadership Development • Customer Service Development • Change Management • Process Improvement • Performance Metrics and Evaluation • Project Management • Quality Control/Assurance/Lean/Six Sigma

I am interested in

Career opportunities, Expertise requests