Gender
Male
Gender
Male
Location
Fairview, NC
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Excited to bring cutting edge improvement to manage and lead others through collaboration, strategic and analytical thinking. Drive individual and corporate initiatives through continuous training and operational reviews. Implemented business solutions, sales incentive programs, value targeting, organizational implementation, identification of improvement opportunities and the development of associates. Coaching and training individuals to communicate and reflect on personal beliefs to situations had allowed me to uncover their full potential.I have assisted individual's to over come obstacles that block their success path for a new coarse of continued growth. Training individuals on the aspects and culture of the company / organization, creating synergy through continued communication, macro managing vs micro managing and uncovering individuals passions have enabled me to provide positive feedback and suggest direction for individuals. Identifying daily criteria, analyzing reports and data, have given me the skill set for providing guidance, and directing individuals to change behaviors. Driving organizational, corporate initiatives through intuitive thinking and problem solving analysis, has assisted me in developing employees. Continuously Identified local trends verses national trends while keeping in alignment with company and or Organizations resulting in a positive impact and profitability. Through the years I have maintained employment related regulations, OSHA, Loss Prevention, State, County and City Safety issues. Maintained knowledge of current industry and latest information to implement, influence and to coach others for a positive impact for the company. Communication, interpersonal and oral/ written communication skills have always been kept on a excellent level with continued room for improvement. Presentations, facilitating role playing, and coaching, have always been my passion to teach new skills. Specialties: Training, Coaching, Communication, Sales, Customer Service, Implement company Philosophies, Identify opportunities, Problem Solving, Intuitive thinking, Building organizational capability. EXPERIENCE Manager Helzberg Diamonds September 2001 – Present (11 years 5 months)Asheville, North Carolina Increase companies profit margins through, Controlling costs, training, Loss prevention, Recruiting, Hiring, Increased Sales, Unit Sales, Intuitive problem solving and most of all increase and retain our customers. (Open)2 recommendations Ivan Scott Store Manager at Helzberg Diamonds Howard is goal driven and very well organized. He has excellent analytical and communication skills. Howard is dedicated to...View Grace Black Asst. Manager, Helzberg Diamonds Howard is by far the best manager I have ever had the priviledge of working for. Not only is he focused on the success of...View Store Manager Marks and Morgan Jewelers 1999 – 2000 (1 year)Asheville, North Carolina Managed and lead associates through corporate proceedures and policies. Improved profits, Hired and trained associates to company expections, analyzed company plans for business and executed well, customer service, trainined on selling brands with associates, executed higher results for our special events for company, customer retention. Store Manager Whitehall jewelers September 1998 – September 1999 (1 year 1 month) Driving and growingsales. Improve company's metrics in all catagories. Leading associates for personal success and comany profits, Plan O grams, Analyze talent,Recruiting / Hiring, Customer Service, Loss Prevention, Self Improvement in Mangement skills. Financial Representative Mutual of Omaha 1997 – 1999 (2 years)Asheville. North Carolina Suggested financial packages to customers to better improve their life insurance coverage, health insurance, group insurance, ancillary products while saving money. Professional Sales,Decorating Representative Pearlmans Furniture 1996 – 1997 (1 year)Asheville, North Carolina Area Creating and suggesting decorating ideas with customers for improved living conditions personally and for business purposes. Sold for individual accomodations to large quantities to fullfill business requests. Learned new industry, vendors, timeline execution, ancillary products sold, was top sales associate after learning trade, assisted and colloborated with other sales professionals to increase company profits and minimize damages and loss, warehouse skills learned during duration of career, learned manufactures and their best options for customers, mainted and increased customer retention and new sales through networking. Volunteer Children's Rights Council / Guardian Ad Litem June 1995 – December 1996 (1 year 7 months)West Palm Beach, Florida President of regional chapter of West Palm Beach Florida. Recruited Judges,Attorney's, Principal's, Teacher's, Doctor's and Parent's to form a chapter which consisted of a Board of Directors, and Panel. I volunteered to assist with visitation schedules with children and parents. Reported back to the courts, conditions that were favorable for the children who were caught between two parents going through a divorce. I had organized, structured and followed National Organizations structure and company policies. I had acted as a Pro Se mediator, and represented myself as the one who looks out for the best interests of the children. We had the fastest grown and volunteered chapter, in the nation at the time. Chapter stayed open for one year while I was president and another year after I had step down. Financial Representative Gaurdian Life Insurance 1995 – 1996 (1 year)West Palm Beach, Florida Assisted customers with there life Insurance and portfolios. Saved customers money by showing them how to move the same amount of money they had within their portfolio's and then purchase more insurance. Front Desk Manager Airport Hilton, West Palm Beach , Florida 1992 – 1994 (2 years)West Palm Beach, Florida Area Greeted, Checkin, check out guests, assisted with guests services, made reservations, assisted night audits periodically, controlled costs at the front desk, trained associates,kept up with company policies and procedures. Assisted with hotel security and made suggestions when asked. Started into group reservations and accommodations before leaving. Jeweler, designer, salesman Max Ryant Jeweler 1975 – 1992 (17 years)Brooklyn, New York and Lake Worth, Florida My retail experience started with a family business that had tought me, accounting, profit and loss, loss prevention, sales, retention of customers, customer service on the highest level, designing jewelery, special order fullfillment, creating jewelery, special requests, follow up with customers and vendors, increasing profit, associate retention, creating trends, creative thinking skills, management, in store plan o grams, braning our own styles, communication and the love of retail. SKILLS & EXPERTISE Most endorsed for... 6Recruiting 5Customer Service 5Sales 5Customer Satisfaction 4Diamonds 3Income Statement 3Driving Results 3Team Building 3Luxury Goods 2POS Howard also knows about... 2Sales Management 1Assortment 1Process Scheduler 1Microsoft Excel 1Microsoft Office 1Microsoft Word 1PowerPoint 1Purchasing 1Outlook 1Business Development 1Leadership 1Strategic Planning 1Problem Solving 1Quality Management 1Human Rights See 13+ EDUCATION American Gem Society Independent Jeweler, Diamondtologist, Diamonds 2011 – 2012 Gemological Institute of America Diamondtologist, Gemologist, Diamonds, Gems 1978 – 1979 Kingsborough Community College Business Administration and Management, General 1978 – 1979 School of Visual Arts Master of Arts (M.A.), Fine/Studio Arts, General 1977 – 1978 Activities and Societies: Studied, Art through the ages, Art history, Effects of art and the relationship to the cultures, Reason for the type of art at the time, Mixed mediums, Still Life, Perspective art. Palm Beach Community College Associates degree, Hospitality Administration/Management ADDITIONAL INFO Interests Training, Leadership, Coaching, Assisting, Encouraging, Aspire, Mentor team member's and peers when ever possible. Keeping an open positive mind set. Lao Tzu, Donald Walsch, spiritualism, Oneness. HONORS & AWARDS Jefferson Citizen Award, Gaurdian Life Insurance Million Dollar writer Award, Mutual of Omaha Top Agency Writer. ORGANIZATIONS Gemological Association of America, American Gem Society, Children's Rights Council, Best Friend Animal Society, Brother Wolf, The National Audubon Society, Nature, Travel, Design, New York Design Center, Environmental Causes, Natural REsources Defense Council, Personal Technology, National Museums of American History, The Morgan Library and Museum, Art Auctions, Human Rights Campaign, Richard Branson, Spiritual Networks, Art Critics, Science Alert
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