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Broadview Heights, OH


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Proven Claims leader with 10+ years of management experience and 16 years + overall claims experience handling and managing both Auto and Business Auto casualty claims. Demonstrated ability to drive excellent/best in class operational technical and engagement results. Providing ongoing leadership to national operation focusing on team and individual development. Long term goals include the ability to influence the long term strategy of a claims operation and continue to expand knowledge and enhance skill sets to take on ever growing responsibilites, while continuing to deliver outstanding results in conjuction with ensuring engagement of staff and proividing superior value to both internal and external customer. Specialties Directing litigation, developing and enchance claims processes, strategic planning and direction, managing and controlling claims costs, building cross departmental relationship, creating highly effective teams and developing team members, driving overall technical performance of a claims operation, analysis of claims related performance metric, coverage analysis Experience Continue or Cancel Commercial Casualty Director - Titan Edit Nationwide Insurance Privately Held; 10,001+ employees; Insurance industry May 2005 – Present (6 years 11 months) Cleveland/Akron, Ohio Area Responsible for oversight of countrywide Commercial casualty operations. Claims involving primarily Commercial Auto losses with exposurers up to 1M CSL. Core functions are to drive results, employee engagement and overall claims technical quality, long term department strategy as product continues to expand. Currently reporting directly to Claims VP with additional responsibilities of managing current Claims system functionality in partnership with IT and serving as point person for Titan Claims future system transformation.


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