Gender

Male

Location

Buford, GA

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RESUME Shaheed Jagan 6494 Barker Station Walk, Sugar Hill, GA 30518 Home 77-271-7064, Cell 470-255-3628 E-mail: sjagan945@gmail.com Experience Venture Captive Management, LLC Manager - 2006 to June 2014 Managed a staff of two, and all day-to-day activities of a Risk Retention Group insurance company that offers General and Professional Liability insurance to Assisted Living Facilities and Group Homes, with operations in ten states. My Activities included: •Marketing (promoting the company and intelligence gathering including of what the competitors are doing, and using that information to the company’s advantage), Underwriting, Customer Service, Agents support with respect to their marketing and sales activities, interfacing with the claims Administrators, act as liaison between the various states Department of Insurance including the state of domicile with respect to compliance matters. Liaison also with the Board of Directors and its various subcommittees. Preparation of the minutes of the Board, and its various committees. •Coordinate changes to the business plan and investment strategy (with Accounts, Compliance, Actuary) for filing with the Department of Insurance. This includes the filing of rates, Actuarial and financial reports. Project leader for Triennial Audits conducted by the Department of Insurance. •Work with actuaries regarding new premium rate studies and new insurance products. •Other Activities: Placement of other coverage’s outside the various captives that VCM manages with standard insurance market, including commercial package (property, crime, auto), general and professional liability, workers compensation, patient trust and utility bonds, and acts as liaison with respect to claims arising with respect these coverage’s. Assist the Compliance Team with research, and ensuring that the Company is up to date with respect to various regulations. Key Results Grew the number of policies on the Books from 150 to over 1,200 with $2m annual premiums, and the Company assets from $1.5m to $8.4m. The Hartford Benefits Administrator in a Call Center setting – 2004 to 2006 •Assigned new Workers Compensation claims to appropriate level adjusters. Worked with medical providers on behalf of claimants (Doctors, pharmacies, clinics, laboratories). Answered queries from claimants, Attorneys representing claimants, and agents in a timely manner. •Made appropriate filings with insurance regulators of several states in relation to WC claims. Hand –in-Hand Mutual Life Assurance Company Limited Manager – 1991 to 2003 Managed a staff of 23 •Responsible for Life Insurance sales and marketing, underwriting, claims, policyowner service, reinsurance treaty negotiations, and facultative placements ( Individual Life, Group Life, Group Health), Group Pension (Defined Benefit and Defined Contribution), and annuities. •Coordinated with hospitals, pharmacies, physicians, and clinical staff. •Project Leader for the development and marketing of new product lines ( Group Life, Group, Health and Group Pension). interviewing, hiring, training, and performance reviews. Key Results Increased company’s net profit each year ranging from 20% to 30% through the sale of Group Life, Group Health and Group Pensions plans. Total premiums increased from $40m to $479m. Guyana & Trinidad Mutual Fire and Life Insurance Companies Assistant Manager – Property and Casualty - 1988 to 1991 •Managed operations in areas of Property and Casualty insurances, including personal and commercial auto, homeowners, commercial property, general liability, professional liability, fidelity guarantee, and burglary •Reinsurance (Treaty negotiation and Facultative placements), underwriting, policyowner service, claims. Assessed and approved property and casualty claims •Acted as liaison for Agents in the Caribbean Islands. Responsible for maintaining Brokers accounts. Liaised with Corporate Attorneys, particularly with respect to auto claims, Police, Fire Departments, Motor Vehicles Licensing Departments, and architectural firm. Training, supervision, and performance reviews. Constantly met or exceeded goals in terms of turnaround times. Education Sheffield Hallam University Sheffield, UK •BA (Hons), Banking, Insurance, and Finance 2003 American Institute for CPCU Malvern, PA •Chartered Property Casualty Underwriter (CPCU) 2004 Life Office Management Association Atlanta, GA •Fellow Life Management Institute (FLMI) 2000 Chartered Insurance Institute London, UK •Fellow Chartered Insurance Institute (FCII) 2004 Licenses Property, Casualty, Life, Accident, and Sickness (GA) Interests Health and Fitness: ACE-Certified Health Coach, ACE-Certified Group Fitness Instructor

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