What is Business Process Outsourcing?

Business process outsourcing (BPO) is a business practice in which a company contracts with an external service provider to perform a fundamental business task for the company.

Typically, an organization identifies its internal processes that are critical to the day to day functioning and categorizes them based on whether or not they could be outsourced. In some cases, a company might not have the necessary resources or expertise to run a particular process. Here, business process outsourcing vastly helps them to take the load off their hands and deliver superior experiences. This progression requires a decent comprehension of the processes within the organization and a strong strategic management.

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