Events

It is estimated by The Holmes Report that poor business communications have now cost companies in excess of $37 billion, with communication barriers costing the average organisation with over 100,000 employees a total of $62.4 million a year in lost

By 2025, customer experience will overtake product and price as a key brand differentiator. This creates a whole new set of challenges as well as opportunities for businesses, especially within contact centres.

After all, it is within contact centres

Coaching is a process of helping another individual realize their inner potential, and delivering fulfillment to both the individual and the related organization. Our upcoming webinar discusses the key steps for effective coaching in the workplace, f

Overview:

Reduce your stress. make more money. get promoted faster. grow your business faster.

Get years of your life back. Gain an unfair advantage over your competition. have less stress & more time to spend with family & friends. Great training to h

Overview:

The speed of everything has changed. Are your time management skills up to the challenge?

Do you put off more today than you can ever accomplish tomorrow exhaust yourself by 4:00 p.m. with only a fraction of your work done see yourself as a d

An effective leader/supervisor/manager knows how to handle difficult workplace situations and how to get the person to say yes to your request by changing their behaviour. Our upcoming webinar discusses how to give and receive constructive feedback,

After 7 fully booked events, we are continuing with the Audit Masters Series by organizing the 8th Annual Internal Audit Forum on the 5th and 6th of March, 2020 in the beautiful city of Rome, Italy.

At our upcoming 8th Annual Internal Audit Forum, we

It’s Important to get your new hires up to speed immediately using the new employee onboarding program so that they can rapidly contribute to the achievement of your desired business results. Our upcoming webinar discusses how to design, develop, and