The impact of Widespread 'Civilian' Digital Reporting via i Phones etc. and Social Media on Crisis and Risk Management is fast becoming prominent. If interested, see more in Nik Gowing's Reuter's Report 'Skyful of Lies'.
I have recently seen a new Job Designation' as 'Social Media Risk Manager'.
http://www.socialfish.org/2012/09/social-media-risk-manager-what.html
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