In the highly competitive world of retail and service industries, customer experience plays a pivotal role in determining business success. Yet, understanding the true experience of customers can be challenging for businesses. This is where mystery audits and mystery shopping come into play. Leading the charge in this field is Market Xcel, a top-rated company offering comprehensive mystery audit services that enable businesses to evaluate and enhance their customer service, operational efficienc
mystery audits (1)
On Thursday 13 March 2025, The Conduit London will host Insurance in a Changing World, a landmark conference held in the heart of London’s West End in collaboration with Howden Insurance. Bringing together more than 300 high-level leaders from cornerstone industries, including technology, insurance, risk management, philanthropic, energy and finance, this full-day gathering will explore the potential for insurance as a driver of economic growth and…
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