Project Name Complaint Management System
Language Used PHP5.6, PHP7.x
Database MySQL 5.x
Web Browser Mozilla, Google Chrome, IE8, OPERA
Software XAMPP / Wamp / Mamp/ Lamp (anyone)

Modules of Complaint Management System

  • Admin
  • Users


  • Admin can create a category and also manage the category
  • Admin can create Subcategory and also manage the Subcategory
  • Admin can create state and also manage the state
  • Complaint Management Admin can update remark on complaints
  • Manage users
  • Admin can check user logs
  • Admin change password


  • User Registration
  • User forgot Password
  • After login user can lodge a complaint
  • Complaint History
  • Profile Management
  • Change Password
  • Dashboard

How to run the Complaint Management System (CMS) Project

1. Download the zip file

2. Extract the file and copy cms folder

3.Paste inside root directory(for xampp xampp/htdocs, for wamp wamp/www, for lamp var/www/html)

4. Open PHPMyAdmin (http://localhost/phpmyadmin) 5

. Create a database with name cms

6. Import cms.sql file(given inside the zip package in SQL file folder)

7.Run the script http://localhost/cms (frontend)

8. For admin panel http://localhost/cms/admin (admin panel)

Credential for admin panel : Username: admin, Password: Test@123

Credential for user panel : Username: ,Password: Test@123

Free Download :

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