PWC identify five distinct pressure points: social, technological, environmental, economic and political. Their ‘2020: Competing for Future’ report describes how this is a time of massive and potentially disruptive change.
While the competitive landscape is experiencing significant shifts and technology continues to disrupt the market, insurers also have lots of opportunities to respond, adopt change, transform their services, and become the provider their customers are looking for.
In this eBook, we outline five strategies for organizations that want to succeed in the new generation of insurance services.
Read full eBook here: http://bit.ly/29nrRHu