Events

Financial firms are currently experiencing their first large-scale event since 2008 and amongst those things that have been tested, operational resilience is certainly on the top of the list. This extreme event has accelerated the pace of change, as financial firms were forced to close office doors, and the majority of workers had no option but to work from home, therefore, exposing firms to higher levels of risk such as cyber, fraud, and technology risk. As firms have had to accelerate digital processes it is important that they now examine some variables that may have been overlooked to keep the business running as well as use this as an opportunity to rethink operating models. At the same time, it is worth noting, despite the success, operational resilience teams in financial firms have had throughout the pandemic, they have not completed their operational resilience journey. With this in mind, this marcus evans conference will look at how the financial sector takes progressive steps in its operational resilience journey towards execution and completion in the era of COVID-19.