This course covers all aspects of operational risk management and its challenges in the financial services industry, such as the definition of risk appetite statement, selection and design of preventive key risks indicators, demonstrating value of risks management to gain management buy-in.Finance professionals will find here an opportunity to benchmark themselves to the best and most recent industry practices and debates, learn and apply the most effective tools and methods for risk management, some of them being inspired from top practices in other industries.Dr. Chapelle is the most sought-after trainer for operational risk management in the financial services. She counts over 20 years’ experience in teaching academic and executive audiences: boards, directors, managers in the Financial Industry and Masters’ and PhD students at University. She is active in operational risk since 2000, with business experience acquired in managerial functions in Internal Audit and Risk Management in ING Group and Lloyds Banking Groups, academic research, consulting and training.  Training style is interactive and participative, focusing on learning by doing and exchanges between participants: each session is illustrated by industry examples, interactive discussions and group work.

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