OVERVIEW
- Whatever happened to respect and civil behaviour?
- What is the cost when we lose both?
Uncivil behaviour, left unaddressed, begins a downward spiral you and your employees can’t afford. Incivility, leads to gossip in the workplace, rumors, and then to bullying, harassment and ultimately, what we see too much in the news every day now, sexual harassment.
Over-worked, dis-engaged and undisciplined staff does more harm to your reputation and employee productivity than you can afford.A workplace culture of tolerating a bad attitude by one or more employees is not acceptable. The cause of the employee attitude is generated from how they are treated at work, a seeming lack of respect of them.
WHY SHOULD YOU ATTEND
Don’t let anyone get comfortable by disrespecting you, your work skills, your ethnic background, your soft skills in leadership and communication, your department, or your work team. Uncivil and disrespectful behavior, toxic workplace culture, negative work environment and bullying in the workplace, when left unchecked, becomes the culture of being rude, indifferent and uncaring.
AREAS COVERED
If you want to produce and deliver a caring, supportive, engaging and empowering stress free and productive environment, consistently, you need to learn how to:
Understand what creates bad behaviour in the first place and what is escalates to
- Exercise the power of choice with the eight options you have
- Practice the world’s two most powerful skills for gaining control of the situation
- Learn how to calm down destructive behavior by using empathy and direct communication
- Adopt how to engage, empower and motivate in three profound but logical steps
- Review the three self-tests that will stop conflict cold if utilized right away.
- Dealing with gossip in the workplace.
LEARNING OBJECTIVES
A negative, destructive, disruptive culture starts when any bad behaviour; verbal, written or viewed, does not get challenged and stopped.
You cannot afford this action that leads to a bad reputation, negative news coverage, staff resignations, and loss of customers and prospects.
Use Promo Code MKT10N and get flat 10% discount on all purchases
To Register (or) for more details please click on this below link:
Email: support@trainingdoyens.com
Toll Free: +1-888-300-8494
Tel: +1-720-996-1616
Fax: +1-888-909-1882
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