Events

March 12, 2025 | Mövenpick Hotel & Residences, Nairobi, Kenya

The 20th Edition Connected Banking Summit - Innovation & Excellence Awards 2025 concluded with a prestigious Innovation & Excellence Awards Ceremony, recognizing the best-performing financial institutions and leaders who have made remarkable contributions to banking innovation, financial inclusion, and customer excellence.

Institutional Excellence Awards

• Excellence in Customer Experience – Family Bank
• Excellence in Digital Channels – Diamond Trust Bank Kenya
• Excellence in Inclusive Banking – CIB Kenya Ltd
• Excellence in Financial Inclusion – Co-operative Bank of Kenya
• Best Bank in Product Innovation – I&M Bank Kenya Ltd
• Excellence in Corporate Banking – Stanbic Bank Kenya
• Excellence in Cash Management – Ecobank Kenya Ltd
• Best Islamic Bank of the Year – Gulf African Bank
• Excellence in Customer Satisfaction – ABC Bank Kenya
• Excellence in Sustainable Finance – KCB Bank Kenya Ltd
• Excellence in Asset Finance – NCBA Bank Kenya
• Excellence in Digital Banking – Standard Chartered Bank Kenya
• Excellence in Investment Banking – Absa Bank Kenya Plc
• Excellence in Payments Processing – UBA Kenya
• Excellence in Mortgage Finance – HFC Limited
• Excellence in Corporate Social Responsibility (CSR) – Bank of Africa Kenya Ltd
• Best Bank in Kenya – Equity Bank Kenya
• Excellence in Payment Innovation – Access Bank (Kenya) PLC

Individual Excellence Awards

• Microfinance Bank of the Year – Kenya Women Microfinance Bank Plc
• Microfinance CEO of the Year – Dr. Jennifer Riria
• CISO of the Year – Thelma Kganakga
• CDO of the Year –Philip Galego
• CEO of the Year – Dr. James Mwangi
• Outstanding Leadership in Banking – Mary Mulili

The summit ended with an emphasis on continued innovation, sustainability, and customer-first strategies to drive financial growth across East Africa.