Communicating performance and behavior standards goes a long way to ensure the success of people in supervisory positions. This webinar will teach participants how to determine standards. By doing so, your employees will know what is expected of them and coaching, counseling, and disciplinary discussions are easy.
This webinar will also help you ensure such discussions are based on observable events. You will also learn how to strive for continuous improvement in your work setting.
WHY SHOULD YOU ATTEND?
Take Responsibility for Talent Improvement
When you break everything down the primary responsibility of anyone in a supervisory position is to take responsibility for continually improving the talent of his or her subordinates.
By understanding how to better communicate with people about their behaviors and or performance, managers will be better able to motivate their employees to a higher level of performance.
AREA COVERED
- The Importance of Coaching
- Opportunities for Coaching
- Defining Expectations
- The Coaching Cycle
- Continuous Feedback Systems
- The Coaching Checklist
- Discipline
- Doing Your Homework
- Time and Severity
- Verbal Warning
- The Discussion
- Written Warning
- Action Items
WHO WILL BENEFIT?
- Human Resources Professionals
- Business Owners
- Anyone who Manages or Supervises others
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