OVERVIEW
Bad attitudes, jealousy and disruptive behavior will sabotage hospital morale, lower self-esteem and reduce teamwork and productivity. When toxic behavior infects a department, managers may be tempted to ignore it or give in, the wrong thing to do, but tolerating it is not a solution! This session will show you how to neutralize gossip and put a system in place to ensure it does not re-occur, starting with that of Zero Tolerance and workplace reprimands. The destructive effects of blaming others, griping, pessimism and of always passing the buck needs to be stopped. In this session, you will learn to keep emotional control and tame disruptive and destructive behavior.
WHY SHOULD YOU ATTEND
Whatever happened to respect? Rude, indifferent, emotionally troubled, over-worked and dis-engaged Employees do more harm to your business and employee productivity than you can afford. A workplace culture of tolerating a bad attitude by one or more employees is not acceptable. A lot of time, the cause of the employee attitude is generated from how they are treated at work, a seeming lack of respect of them. Is it you or is it them that is the problem? When you fully exercise your position power, you will dramatically improve the strained relationship and drive up their personal power.
AREAS COVERED
- How managers inadvertently reward negative and destructive behaviors
- The steps you need to act on in order to keep total control of the situation
- The four types of problem employees there can be and how they become a problem
- How to turn around the gossip, gab and the grapevine to create more empowered employees.
- How to tell when someone is lying to you and how to confront them on it.
- When to focus on the behavior you see and not the attitude behind it.
- How to identify all the forms of bullying there are that you need to control.
- Learn which topics should not be talked about at work.
- How to stop the rumor mill before it gets started with a policy of transparency
LEARNING OBJECTIVES
One of the worse things that a workplace can have is a negative environment. The webinar focuses on how to handle negativity among employees and exercise your power to promote trust, engagement and creativity and improve the overall working environment.
WHO WILL BENEFIT
- Managers
- Directors
- HR management
- COO
- CEO
- Executive Management
- Management Professionals
- communications specialists
- leadership
For more detail please click on this below link:
Email: support@trainingdoyens.com
Toll Free: +1-888-300-8494
Tel: +1-720-996-1616
Fax: +1-888-909-1882
Comments