OVERVIEW
Whatever happened to respect and civil behaviour? What is the cost when we lose both? Uncivil behaviour, left unaddressed, begins a downward spiral you and your employees can’t afford. Incivility, leads to gossip in the workplace, rumors, and then to bullying, harassment and ultimately, what we see too much in the news every day now, sexual harassment.
AREAS COVERED
If you want to produce and deliver a caring, supportive, engaging and empowering stress free and productive environment, consistently, you need to learn how to:
- Understand what creates bad behaviour in the first place and what is escalates to
- Exercise the power of choice with the eight options you have
- Practice the world’s two most powerful skills for gaining control of the situation
- Learn how to calm down destructive behavior by using empathy and direct communication
- Adopt how to engage, empower and motivate in three profound but logical steps
- Review the three self-tests that will stop conflict cold if utilized right away.
- Dealing with gossip in the workplace.
LEARNING OBJECTIVES
A negative, destructive, disruptive culture starts when any bad behaviour; verbal, written or viewed, does not get challenged and stopped. You cannot afford this action that leads to a bad reputation, negative news coverage, staff resignations, and loss of customers and prospects.
WHO WILL BENEFIT
This webinar is perfect for anyone who has a disruptive company culture of harassment, gossip, bullying or toxic behaviour.
There will be a number of complimentary articles and ebooks provided at the conclusion of the webinar to prove additional leadership information, and behaviour assessments that create loyalty and retention and are the key to understanding where and when bad behaviour starts.
For more detail please click on this below link:
Email: support@trainingdoyens.com
Toll Free: +1-888-300-8494
Tel: +1-720-996-1616
Fax: +1-888-909-1882
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