Events

Overview:
How do we manage projects and customer relationships effectively? How do we understand the full scope of a customer "project"? How do we assemble the necessary resources to effectively manage a customer relationship and attendant projects? To whom do we delegate specific responsibilities and when? These are among a number of questions we discuss and about which we learn as we strive to effectively manage projects and the customers whose project we are managing.

• Understand the essentials of project management
• Plan for identifying project needs
• Practice scheduling and teaming
• Create the necessary plans which will allow you to more effectively manage projects to success
• Help you to more effectively manage others expectations
• Keep projects on track
• Gain knowledge and skills you can apply to all project team situations
• Keep content, process and structure on track to produce positive outcomes

• Introduction to Project Management
  • What is a Project?
  • What is Project Management?
  • What skills do you need to effectively manage projects?
  • Why is Project Management needed?
  • Leading contributors to Project Success

• Identifying Needs, Starting Toward Solutions
  • Identifying Stakeholder Needs and Expectations
  • Identifying Business Requirements
  • Performing a Systems Requirements Analysis
  • Performing a Human Resources Analysis
  • Identifying Roles and Responsibilities
  • Creating a Scope Document
  • Gaining Stakeholders Consensus and Approval

• Scheduling and Teaming
  • Planning
  • Creating a Work Breakdown Structure
  • Performing Risk Management
  • Developing Effort, Time, and Cost Estimates
  • Creating a Project Schedule
  • Creating a Budget
  • Creating a Project Team