Events

Overview:

An effective response to notice of an EEOC claim includes clear communication with management, legal counsel and the EEOC. Understanding how the process works can be very helpful in crafting the response, whether it is prepared by an internal staff or management member, or legal counsel. There are strategies in preparing the response that help contribute to a relatively pleasant experience in place of looming fear.

The webinar will include a discussion of the EEOC charge process, the paperwork and deadlines you can expect, along with what to do (and what not to do) when you receive a notice. Strategies for investigating a charge and responding to requests for information and resolution alternatives, including mediation, will be included in the discussion.

At the end of this session, the speaker will handle your specific questions and address any challenges you have had in responding to an EEOC charge. 

Why should you attend: One of the greatest fears of human resources professionals is seeing an envelope in incoming mail from the EEOC, especially when that letter is a notice of claim. Even the seasoned HR professional has a moment of panic when seeing the document. Although seemingly overwhelming, the response process can be organized in systemic steps. 

Areas Covered in the Session:

• Understanding the EEOC Charge Process - "Who, What, When, Where and How"
• What an Employee Does to Initiate a Charge
• The Charge Process and EEOC Classification
• What to Do When you Receive a Charge
• An Overview of the Investigation Process
• Responding to Requests for Information
• Writing the Response
• Resolutions: Mediation and Conciliation
• Dealing with the "Grapevine" during the process

Who Will Benefit:

• Human Resources Managers
• Directors and Staff
• General Counsel
• Business Owners
• Human Resources Consultants whose practice includes advising and assisting clients in preparing EEOC responses