The best way to find out what your employees want and how to retain them is to ask them.
- Ask questions to gauge how you’re meeting your employees’ expectations. Not just “How’s it going?”, but specific questions to get specific answers
- Explore why these people remain with your company.
- Why did they join the organization?
- How well are their objectives or dreams being fulfilled?
- Which aspects of their work do they enjoy the most?
- Which do they least enjoy?
- Are they receiving sufficient opportunities for growth and development?
- What would influence them to look elsewhere?
The stay interview is a one-on-one interview between a manager and a valued employee. Its aim, quite simply, is to learn what makes employees want to keep working for you. Likewise, it's designed to elicit what might motivate them to leave. In an effective 30-Minutestay interview, managers ask standard, structured questions in a casual and conversational manner. It’s not a performance discussion but rather a “let me get to know you and your goals” discussion.
AREAS COVERED
The areas that will be covered are:
- Identify five key factors that impact an employee’s desire to stay or leave
- Recognize four possible “triggers” that cause the employee to consider leaving
- Learn how to ask probing questions and conduct effective, efficient stay interviews
- Survey a list of eight retention actions to increase employee’s loyalty and commitment
- Review a sample of stay interview questions and develop your own customized list to ask
- Discover how to develop stay plans for your employees and manage accountability
- Develop a simple “how-to-toolkit” that includes who to select, how and when to approach; interview formant and how to handle possible resistance
LEARNING OBJECTIVES
Learn how the stay interview works as an opportunity to build trust with employees and a chance to assess the degree of employee satisfaction and engagement that exists in a department or company. Also understand how it provides the manager with the opportunity to quickly reinforce the positives and deal with the employee’s concerns before they turn into real dissatisfaction.
WHO WILL BENEFIT
- COO’s
- CFO’s
- VP of Human Resources
- Human Resource Professionals
- Chief Learning Officer
- Directors
- Project Managers
- Operation Managers and Supervisors
- Team Leaders
- Staff Managers and Supervisors
Use Promo Code MKT10N and get flat 10% discount on all purchases
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Email: support@trainingdoyens.com
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Tel: +1-720-996-1616
Fax: +1-888-909-1882
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