Topic : Successfully Managing and Dealing With Difficult People
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Overview
How can you resolve conflicts less painfully, delegate critical tasks more efficiently, energize your employees and transform resistance into support?Adjusting your management and personal styles to complement the culture of your work group and your company as a whole can be the catalyst that motivates your teams to heightened productivity.
Areas Covered in the Session :
Motivate and direct the employees you rely on-even when they don't share your values
Adjust your management and personal style to the needs of different situations
Get more done by using the appropriate delegation techniques for any given situation
Resolve conflict more effectively in a wide variety of situations
Turn difficult people and poor performers into team players
Win the cooperation and trust from everyone in your organization
Increase your confidence, leadership skills and personal and professional satisfaction in your job
Use coaching to guide and direct your team members to improving performance
Speaker Profile :
Chris DeVany is keynote speaker at Ijona Skills. He is the founder and president of Pinnacle Performance Improvement Worldwide, a firm which focuses on management and organization development. Pinnacle's clients include such organizations as Microsoft, Visa International, the Society for Human Resource Management (SHRM), U.S. Department of Housing and Urban Development, Sprint, American Counseling Association, Aviva Insurance, U.S. Patent and Trademark Office, Big Brothers and Big Sisters, Hospital Corporation of America, Schlumberger, Morgan Stanley, Boston Scientific, US HealthCare and over 500 other organizations in 22 countries. He has published numerous articles in the fields of project management, management, sales, team-building, leadership, ethics, customer service, diversity and work-life balance, in publications ranging from ASTD/Performance In Practice to Customer Service Management.
Contact Info :
Ijona Skills
Email : support@ijonaskills.us
Phone : +1 302-830-3132
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