Overview: Those who know how the job is done are those who do it. They may or may not do it as the business or organizations wants it done. Often the issue is that a task is used as a"time filler" - taking as long as time is available. This affects efficiency and perception. Or tasks are rushed, done partially and missed completely and frustration is high.
But, worst of all is when the task directives provide no options or alternatives for those "what if" situations that happen all the time. Everyone loses - the business or organization, the staff, and all other stakeholders. If it's bad enough, it will require immediate damage control and rebuilding trust that can take months or years. In order to improve both efficiency and perception of the quality of the work done, owners and managers need to take time to re-evaluate key processes and make changes before the worst happens.
It requires honesty from all staff involved or affected and encouragement without repercussion. The goals are:
- To get to the truth about how tasks are really done
- To identify opportunities and threats as well as strengths and weaknesses and consider options and alternatives
- To recognize and plan for key decisions that will be made that also affect other areas of the business including staffing, pricing, and profit as well as potential legal standing and compliance
- To plan for and include stakeholder input. This webinar provides a framework on which to begin this rebuilding process that is efficient and thorough
Event link : http://www.trainhr.com/control/w_product/~product_id=701771LIVE/?channel=globalriskcommunity_august_2017_SEO
Contact Details:
NetZealous LLC, DBA TrainHR
Phone: +1-800-385-1627
Email: support@trainhr.com
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