Overview:
Technical disciplines require extensive writing to a broad range of audiences, from fellow subject-matter experts concerned with methodology and processes to non-expert decision makers who are interested in cost-benefit analyses and organizational impact. The science-intensive focus of technical disciplines leaves little time for this key segment of the business population to focus on quality writing. But this fact does not change the hard reality that technical communicators spend much of their time drafting and presenting analyses, findings, and recommendations. It is a myth that they don't need to write well, as effective writing will directly affect their influence within the company.
Defining technical writing is a tricky proposition, depending on who is doing the asking. For sure, it is the documenting of technical briefings, descriptions, proposals, and reports; however, the level of content and formality of style will vary greatly based on the audience and business needs. Technical writers must strike a balance between writing to subject-matter experts such as teammates and staff in cross-disciplines, and to less technical executives, internal or external clients, vendors, and regulators. Determining the content and style for diverse audiences can be the greatest challenge that technical writers face. And bad writing is just too costly. Nearly a third of all workplace writing is to clarify or to seek clarification of previously written content.
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