Overview:Communication is at the heart of all human relationships. It's the glue that helps cement interpersonal relations in the workplace or causes them to break down and fall apart. Communication involves both sending and receiving messages and is only effective if the sender and receiver experience the intended message. Listening and paying attention are essential to clear, consistent and appropriate communication for both the company and employees. Successfully navigating today's fast-paced, crowded, globalized and super competitive workplace good communication is essential for company success. It is also key to getting the job, promotion and career you want.
Why should you attend: If you have experienced uncertainty or challenges with sending and receiving communication in the workplace this workshop is for you. Your career could be stuck in a rut because of poor communication skills. Have you considered the added advantage of sharpening your listening and attentiveness skills as a way to bring more value to your business relationships? Having self-doubt about your communication skills undermines your confidence and hampers company success as well as your career growth and development.
Areas Covered in the Session:
Who Will Benefit:
Why should you attend: If you have experienced uncertainty or challenges with sending and receiving communication in the workplace this workshop is for you. Your career could be stuck in a rut because of poor communication skills. Have you considered the added advantage of sharpening your listening and attentiveness skills as a way to bring more value to your business relationships? Having self-doubt about your communication skills undermines your confidence and hampers company success as well as your career growth and development.
Areas Covered in the Session:
- What is communication (good and bad)
- What do employers expect?
- Top ten effective communication skills
- Enhancing communication with listening and paying attention
- Adding value to workplace communication -Listening and attentiveness as acts of consideration and respect for others
Who Will Benefit:
- Entry level employees
- Receptionists/Front desk staff
- Interns
- Emerging leaders
- Call center personnel
- First line supervisors
- Managers
- Re-entry employees
- Human resource professionals
Yasmin Anderson-Smith ,MCRP, CIP, CPBS is an award-winning, coach, trainer and author who brings leading-edge experience in the new fields of business and personal image management, civility in the workplace and personal branding. Combining high enthusiasm, dedication and inspiration, Yasmin offers ground-breaking presentations, seminars, personal coaching and awareness-building programs, across cultures.
Contact Details:
NetZealous LLC, DBA TrainHR
Phone: +1-800-385-1627
Email: support@trainhr.com
http://www.trainhr.com
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