Events

Overview:

During this highly interactive technical writing class, participants will learn and practice preparing technical documentation in a reader-focused error-free manner.

Why should you attend: Finding the time to write your organization's technical reports, procedures, instructional guides, email, and daily HR correspondence can be a challenge. Getting employees to actually read and pay attention to them is even more of one! In addition, any technical document bearing your organization's name must be absolutely error free. 
Areas Covered in the Session:

• A proven technique for writing crystal-clear reports, including good and bad examples
• How to describe a complicated subject in clear and concise terms
• What to do when you can't avoid using technical jargon
• How to eliminate clichés, wasted words, and "smothered verbs" in technical writing
• AUDIENCE FAVORITE: The five new guidelines for using bulleted lists in your message
• Language guidelines for better receptivity such as non-inflammatory language, gender-neutral references, and attention to tone
• How to use mapping for instructional writing in technical documents
• The secret to organizing your ideas quickly
• How to distinguish among the prewriting, writing, and rewriting phases for reports and projects
• A step-by-step process for editing and proofreading your final draft (it works every time)
• How to make sure technical documents with your firm's name and seal on them are absolutely error free

Who Will Benefit:

• Human Resources Professionals
• Administrative Professionals
• Training Specialists
• Learning and Development Specialists