Michael Jones published events
Oct 12, 2020
Michael Jones posted a blog post
What’s worse than a vendor that suffers a data breach that exposes your sensitive customer information? The answer: A vendor that waits almost six months to tell you about it.That’s the issue that both Sears and Delta Air Lines are facing after a…
May 7, 2018
Michael Jones posted a blog post
Does your institution need cybersecurity insurance? Is it required? If utilized, are there rules? Cybersecurity insurance can protect against financial loss in the event of a cyber incident, but there are many intricate details. The Federal…
May 1, 2018
Michael Jones posted a blog post
Don’t assume you’re immune from this European regulation with huge finesAll may be relatively quiet on the regulatory front in the U.S., but this May new privacy regulations are taking effect in the European Union, which will likely impact even the…
Apr 27, 2018
Michael Jones posted a blog post
Investigating a vendor’s cybersecurity can be a time-consuming hassle. Wouldn’t it be nice if you could pay someone else to monitor and report back on a vendors’ cyber risk? That’s the appeal of cyber-security ratings. Firms provide scorecards on…
Apr 23, 2018
Michael Jones posted a blog post
There may be 50 ways to leave your lover, but when it comes to ending a relationship with a vendor there’s really just one path to follow: the documentation in your service level agreement (SLA). Financial institutions find themselves ending vendor…
Apr 20, 2018
Michael Jones posted a blog post
When risk increases, the natural response is to take action to reduce that risk. But not every increase requires action. In fact, it may distract you from more important issues.I’m talking about the risk of treating every risk the same.Astute…
Apr 13, 2018
Michael Jones posted a blog post
Banks are on a quest to improve the customer experience. A new study of 80 North American bank operations leaders by Accenture found that 74 percent believe the customer experience is one of their banks’ greatest strategic priorities.Number two on…
Apr 5, 2018
Michael Jones posted a blog post
Forget the Federal Reserve and its prohibition against Wells Fargo’s further growth until its governance and risk management improve. Wells Fargo is now answering to Sister Nora Nash of the Sisters of St. Francis of Philadelphia.The much-maligned…
Mar 22, 2018
Michael Jones posted a blog post
There is temptation in the world of management. With regulatory scrutiny increasing and cost a concern, free vendor management checklists seem like an easy solution. But is that free checklist going to cost you down the road?My experience says…
Mar 20, 2018

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