Custom Boards

8028267665?profile=originalDo you think of your board as your customer? You probably do. If you don’t this might give you some food for thought:

In his book EMERGENT, Stephen Scott Johnson talks about the old ways of building a relationship with your customer and the new, EMERGENT ways. His focus is heavily on co-creation. It’s more partnering than servicing.

A board and executive are operating in partnership. That means there should be a lot more co-creation than reporting. In EMERGENT, Johnson provides a long list of the old and the new ways organisations engage with the outside world. Here is my list of the old ways we engaged with boards and the new ways you should now adopt:

8028267085?profile=originalIn essence I am saying treat your board like the modern customer. Don’t just give them what you think they want. The modern customer demands more. They want to be understood. They want to be involved. They are intelligent enough to understand the issues around the issue. No longer is there a place for controlling the board. It must now all be about partnership.

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Bryan Whitefield works with strategic leaders across all sectors to help organisations harness uncertainty – uncertainty is the strategic leader’s best friend. He is the author of DECIDE: How to Manage the Risk in Your Decision Making and Winning Conversations: How to engage even about risk or bad news. He is the designer of the Risk Culture: Build Your Tribe of Advocates Program for support functions and the Winning Conversations: How to Engage Program for internal advisors. Both can be booked individually or in-house. For more information about Bryan, please click here.

www.bryanwhitefield.com

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Bryan is a management consultant operating since 2001, specialising in risk-based decision making and influencing decision makers, born from his more than twenty years of facilitating executive and board workshops.

Bryan’s experience as a risk practitioner includes the design and implementation of risk management programs for more than 150 organisations across the public, private and not-for-profit sectors.

Bryan is the author of Risky Business : How Successful Organisations Embrace Uncertainty; Persuasive Advising : How to Turn Red Tape into Blue Ribbon, and Team Think : Unlock the Power of the Collective Mind [to be published in 2022].

He is licenced by the RMIA as a Certified Chief Risk Officer (CCRO) and is the designer and facilitator of their flagship Enterprise Risk Course since 2019.

<a href="http://www.bryanwhitefield.com">www.bryanwhitefield.com</a>

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