Motorola pioneered a new approach to quality control in the 1980s. Bill Smith and Mikel Harry, two engineers, were credited with developing Six Sigma. Ten years later, Jack Welch, then-CEO of General Electric, popularised the Six Sigma approach by incorporating it into GE's business strategy.
Six Sigma methodology incorporates data-driven, statistics-based tools and techniques to facilitate better continuous improvement and process management. Read our previous blogs to learn more about Six Sigma