It’s no wonder many third-party risk management (TPRM) professionals are skeptical about the hype surrounding AI. Their very careers require them to be risk averse, and the technology has been associated with spectacular failures as well as successes, such as Tay, the chat bot that adopted racial slurs and inappropriate language from users.
The early failure of Tay underscores the most important success factor in deploying AI technologies such as machine learning and natural language processing.
