Michael Jones
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  • Brentwood, TN
  • United States
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Michael Jones posted a blog post

How to Break Up with Your Vendor

There may be 50 ways to leave your lover, but when it comes to ending a relationship with a vendor there’s really just one path to follow: the documentation in your service level agreement (SLA). Financial institutions find themselves ending vendor relationships for many reasons. Sometimes the…See More
Friday
Michael Jones posted an event
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Webinar - How the State Notice of Breach Provisions Impact Third-Party Risk and Operations at Online via GoToWebinar

April 26, 2018 from 3pm to 4pm
With new cyber laws and guidance being released both at state and federal level, it’s a compounded problem on how to interpret and implement the complex steps associated with notice of breach provisions. Once you can discern the rules for both state and federal, how do you ensure that those rules are followed by all the key stakeholders in each department of your organization? This aspect of vendor management and operational risk should be front-and-center for the financial institution who…See More
Thursday
Aida Ting liked Michael Jones's blog post 'Increasing Risk May Not Mean What You Think It Does'
Apr 15
Michael Jones posted a blog post

Increasing Risk May Not Mean What You Think It Does

When risk increases, the natural response is to take action to reduce that risk. But not every increase requires action. In fact, it may distract you from more important issues.I’m talking about the risk of treating every risk the same.Astute observers of risk have a variety of tools to monitor…See More
Apr 13
Michael Jones posted a blog post

Can Improving the Customer Experience Aid Risk Management?

Banks are on a quest to improve the customer experience. A new study of 80 North American bank operations leaders by Accenture found that 74 percent believe the customer experience is one of their banks’ greatest strategic priorities.Number two on the list: Fraud and risk management (70 percent of respondents).Why not do both at the same time? About half of…See More
Apr 5
Carlito Carlos Edwin A. Gierran commented on Michael Jones's blog post 'Ticking Time Bomb: Why A Free Vendor Management Checklist Is A Disaster Waiting to Happen'
"Absolutely..."
Mar 27
Michael Jones posted a blog post

Wells Fargo Answers to a Higher Power Over Poor Risk Management

Forget the Federal Reserve and its prohibition against Wells Fargo’s further growth until its governance and risk management improve. Wells Fargo is now answering to Sister Nora Nash of the Sisters of St. Francis of Philadelphia.The much-maligned bank has agreed to publish a business standards review to “investigate the root causes of systemic lapses in governance and risk…See More
Mar 22
Michael Jones posted a blog post

Ticking Time Bomb: Why A Free Vendor Management Checklist Is A Disaster Waiting to Happen

There is temptation in the world of management. With regulatory scrutiny increasing and cost a concern, free vendor management checklists seem like an easy solution. But is that free checklist going to cost you down the road?My experience says yes.Free vendor management checklists are a disaster waiting to happen. From misclassifying vendor risk and misallocating resources to…See More
Mar 20
Michael Jones posted an event
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Vendor's Anatomy: How Vendor Management Impacts GDPR, Reg X, Cyber and More at Online via GotoWebinar

March 29, 2018 from 3pm to 4pm
Vendor management is connected to every part of your organization, not unlike the circulatory system or the skeleton. These third parties pose one of the largest risks to your financial institution: Are you sure they’re doing the right thing to protect your operation? With each new regulatory issue from GDPR (the EU’s General Data Protection Regulation) to state law notice of breach provisions to new compliance rules, each financial institution needs to understand the impact of their vendors to…See More
Mar 20
Michael Jones is now a member of GlobalRisk community
Mar 15

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Digital Marketing Specialist at Ncontracts.

Michael Jones's Blog

How to Break Up with Your Vendor

Posted on April 20, 2018 at 10:51pm 0 Comments

There may be 50 ways to leave your lover, but when it comes to ending a relationship with a vendor there’s really just one path to follow: the documentation in your service level agreement (SLA).

 

Financial institutions find themselves ending vendor relationships for many…

Continue

Increasing Risk May Not Mean What You Think It Does

Posted on April 13, 2018 at 6:48pm 0 Comments



When risk increases, the natural response is to take action to reduce that risk. But not every increase requires action. In fact, it may distract you from more important issues.



I’m talking about the risk of treating every risk the same.



Astute observers of risk have a variety of tools to…

Continue

Can Improving the Customer Experience Aid Risk Management?

Posted on April 5, 2018 at 3:26pm 0 Comments

Banks are on a quest to improve the customer experience. A new study of 80 North American bank operations leaders by Accenture found that 74 percent believe the customer experience is one of their banks’ greatest strategic priorities.

Number two on the list: Fraud and risk management (70 percent of respondents).

Why not do…

Continue

Wells Fargo Answers to a Higher Power Over Poor Risk Management

Posted on March 22, 2018 at 7:30pm 0 Comments

Forget the Federal Reserve and its prohibition against Wells Fargo’s further growth until its governance and risk management improve. Wells Fargo is now answering to Sister Nora Nash of the Sisters of St. Francis of Philadelphia.

The much-maligned bank has agreed to publish a business standards review to “investigate the root causes of systemic lapses…

Continue

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