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Lean Information Secuirty: rising to the right level of game. MBA, MS Physics Six Sigma Blackbelt CISSP, PCI QSA, CISM, CISA Brand Image, the trust of repeat customers and your good name in the community are more than just signs of success, profit for your business comes through them. Treating the customer right helps your business survive. Strategic planning in Information Security builds the capacity to thrive. Can you measure net gains and reduced liabilities in your data flows, developed software, systems, cloud and networks? Data breaches violate customer trust and create negative brand associations. Across industries impacts vary in cleanup costs $217 +/- $76 per breached record. Inside this cost is the disaffection of customers, -3.2% +/- 1.4% of revenue. Costs mount to average -8.5% of revenue and vary between by -1.9% to -15.1% per breach by industry before fraud or fines weigh in. Immature Software development practice creates new vulnerability. 72% +/- 9% of software development teams are not measured by security related metrics. 25% +/- 9% of teams hold that the only reason their management will approve the use of secure coding practice is that it is a compliance requirement. Only 21% +/- 9% of teams correctly hold that it is cheaper to fix bugs early in the development cycle. (Quoted uncertainties are derived from study sample sizes.) Websites are worse, in 2010, 16% were flaw free for as long as 30 days of the year. A 243% Return On Security Investment is practical to achieve. For example, moving from evaded to embraced PCI DSS processes can change the two-year breach free rate in companies from 40% to 85% +/- 4%, so the expected breaches per company per year happen 5.6 times less often. A well sized and efficient security budget trims the size of breach costs and slows the rate of repeat breaches, then it saves money and makes leverage-able gains in operational excellence. Trusted, business transactions go beyond protecting your customers, employees and business alliances; more than cost control, it wins trust and captures market share.
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