Yes, believe it or not, ransomware has become such a booming business for thieves, that these cyber thugs even provide bona fide customer service departments to guide their victims!
When ransomware infects your computer, it holds your files hostage; you can’t access them—until you pay the hacker (usually in bitcoins). Once paid, the crook will give you a decryption “key.” Sometimes the fee will go up if you don’t pay by a deadline. Fees may a few to hundred to several hundred dollars to way more
