Risk Leadership: What is the purpose of a policy or a framework?

 

I have seen many, many corporate policies and frameworks in my time.  The one great tendency of the authors of policies and frameworks is to put way too much information into them.

The other day I decided to sit down and sort out the difference between a policy, a framework and “the rest” of the information that one needs to provide so that the intent of the policy can be fulfilled.  I hope this helps clear it up in your head if you are not as clear as you would like to be.

 

Policy

A policy is positioned at the organisational level and aligns to the purpose of the organisation.  It provides direction and should reflect the high level wisdom that the policy will imbue on the organisation, your staff and your other stakeholders.

 

Framework

A framework is positioned at the function level such as the HR function or the Risk function.  It takes the direction given in the policy and provides a road map for managers and staff to follow by providing them with the fundamental knowledge required to work towards delivering on the intent of the policy.

 

Manual

The manuals or guides or workbooks or whatever else you wish to call them are positioned in the engine room of the organisation where the hard work is being done.  They provide the information staff require to fulfil the intent of the policy utilising the road map that is the framework.  In other words they are the detailed instructions (manual) that go with the road map (framework) as staff head off in the direction they have been set (policy).

 

Just in case this helps as well, in my experience a good policy is 1 to 2 pages, a framework is 5 to 15 pages and a manual has as many pages or volumes as you require depending on what you need to ensure success.  No more, no less.

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Bryan is a management consultant operating since 2001, specialising in risk-based decision making and influencing decision makers, born from his more than twenty years of facilitating executive and board workshops.

Bryan’s experience as a risk practitioner includes the design and implementation of risk management programs for more than 150 organisations across the public, private and not-for-profit sectors.

Bryan is the author of Risky Business : How Successful Organisations Embrace Uncertainty; Persuasive Advising : How to Turn Red Tape into Blue Ribbon, and Team Think : Unlock the Power of the Collective Mind [to be published in 2022].

He is licenced by the RMIA as a Certified Chief Risk Officer (CCRO) and is the designer and facilitator of their flagship Enterprise Risk Course since 2019.

<a href="http://www.bryanwhitefield.com">www.bryanwhitefield.com</a>

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