Some problems are seemingly intractable. One for you right now might be: “How do I plan for August when the current easing of social distancing and isolation restrictions may get reversed in a week, in a month or in the last week of July?”
One answer is to use Design Thinking, to work smart in addition to remaining agile. Design Thinking is a way of identifying new and innovative ideas. Sometimes to develop new products or services. And just as often to identify solutions to problems, especially