Organizations have, in recent times, become more aware of the worth of regulating their Organizational Knowledge. Extensive studies in academia have been conducted on the subject, because of its importance.
Organizations learn with time and experience. The cause-and-effect relationship is gathered in the collective memory of the organization in the form of:
- Shared mental models
- Standard operating procedures
- Rules and routines
This learning, in some cases, becomes a source of Competitive Advan