In recent years, there has been a notable increase in warranty fraud costing the entire industry USD 600 million as per a report from ASW. In fact, many promising brands lose 2-4% share of their profits due to such occurings, resulting in a palpable revenue decline.
In a consumer-first marketplace where businesses are striving to keep their customers happy, it can be very difficult to identify fraud and take action against it. Therefore, OEMs require a robust warranty management system to not onl