bpr (1)

Business Process Reengineering (BPR) can be a great success but it can also be a great failure.pic1-Business-Process-Reengineering-Implementation-Guidelines-200x300.jpeg?profile=RESIZE_710x

After months or years of careful redesign, organizations can achieve dramatic improvements in individual processes.  However, a paradoxical outcome has become almost a commonplace. Organizations suddenly find themselves watching the overall results decline. Process costs were reduced by 34% yet operating income stalls.  Claims process time cut by 44% yet profits drop. It seems that organizations are sq

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