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Service or service delivery is seldom the primary concern of manufacturers; their attention is generally limited to the ultimate product.

Digitization and the Internet of Things (IoT) are instigating a fundamental transformation in the operational practices of manufacturers, transcending industries and geographical boundaries.  To differentiate themselves in their respective industries, manufacturers around the world are integrating technological features into their products.

In the realm of manu

The concept of the "Experience Society" refers to a socioeconomic shift wherein experiences, rather than services or products, are the primary commodities of society.  This concept has been significantly impacted by the works of theorists Alvin and Heidi Toffler.

The Tofflers' analysis of societal transformation facilitates comprehension of the transition to an experience-oriented society by establishing the groundwork.  Their anticipation of the shift towards a knowledge-driven and information-b

Ensuring that organizations are protected from breaches in control that may result from an empowered and innovative workforce has always been a top priority for executives.

In these dynamic times, effective employee management necessitates the application of resourcefulness and adaptability.  Organizations that function within highly competitive industries and cater to a diverse clientele heavily depend on the resourcefulness and originality of their personnel to seize competitive advantage and e

Organizations that neglect to establish a precise delineation of their organizational culture often succumb to the influence of the culture itself when determining its own trajectory, leading to frequent conflicts, negative emotions, and incongruity.

"Workplace culture," "corporate culture," and "organizational culture" are interchangeable terms.  The terms refer to the combined beliefs, values, attitudes, and behavior that define an organization and its people.  It is demonstrated through the co

Control and direction emanate from the top of conventional organizational structures and management practices.  These structures and procedures become obsolete and unable to adapt to the volatility of the market. Inadequate and sporadic communication between the various divisions of the organization is another problem with this traditional hierarchy.

Innovation and the external environment have an ever-increasing impact on businesses. Stafford Beer, a British operations research theorist and cybe

Businesses must continue to adapt and innovate if they are to thrive in the face of disruption and intense competition.

Change is essential to the growth and profitability of an organization, but it is frequently resisted by individuals and groups within the organization, making its implementation challenging.

Change Management is the process of assisting and preparing individuals, teams, and organizations as they modify their operations, processes, and structures.

Change Management requires addres

Cost Transformation is a challenge that a firm must confront several times during its lifetime.  Effective and lasting Cost Transformation affords organizations the chance to alter their whole direction.  It may result in the sale of existing enterprises, even if they are successful, in the event that they do not align with the Strategy or the company's most distinctive capabilities.

Of late, Activist Shareholders are increasingly driving such Transformations.

Activist shareholders are investors i

In prosperous economic times, organizations enjoy a cordial and relaxed environment. The confidence range for error tolerance is rather big. There is no imminent need to change corporate procedures or business models due to external factors. Prior to making decisions, people like to take the time to carefully study and examine significant facts and situations.

Good times are characterized by:

• A proactive and logically tranquil setting.
• Executives of all ranks considering the larger picture. Both sh

 Historically, the post of Chief Financial Officer (CFO) has functioned as a steward of financial expertise, moral integrity, and shareholder value, selecting criteria to analyze organizational development and ensuring value.

Due to inflation, a greater number of rules, and more governance obligations, the CFO position is now present in practically every company. However, the final quarter of the 20th century was distinct. Prior to 1978, less than 10% of American corporations employed chief finan

Different tactics are used by organizations to gain competitive advantage and outperform rivals. Positions, assets, and economies of scale have historically been used by top multinational companies with a wide range of product or service offerings as sources of competitive advantage.

Today's top business players pursue competitive advantage in a totally different way. Critical competencies are being used by market leaders today to outbid their competitors. They place more of an emphasis on develo

Conflicts, downturns, disasters, and pandemics place businesses in hazardous situations marked by low turnover, stagnant growth, unemployment, and even bankruptcy.

Frequently, these circumstances arise without knowledge. It is challenging to guide organizations through challenging circumstances and to predict the effects and severity of crises.

Financial planners and CFOs seek to address these situations, but they are frequently uncertain about what would work in the short term and what should

 Obtaining the title of Most Innovative Company of the Year is the aspiration of the vast majority of businesses.

In addition to selecting the most innovative companies of 2014, Boston Consulting Group's (BCG) innovation-focused research in 2014—consisting of more than 750 businesses in 17 diverse markets—revealed a number of surprising findings.

Clearly, the organizations that led the Innovation ranking utilized a methodical approach to managing Innovation. The study indicated that culture is a

Organizational leadership can draw on 3 Strategic Thinking Games to master Business Strategy and apply in varied scenarios and organizational structures.  The Strategic Thinking Games provide Decision Making models for senior executives to choose from and use as per the situation.

The Strategic Thinking Games are based on mathematics and statistics, particularly Probability Theory, and exhaustive research into the Business Strategy realm.  Probability Theory is actually a branch of mathematics th

Evaluation and onboarding of outstanding leaders is anything but straightforward.  Almost all organizations have set up testing mechanisms or assessment centers to distinguish senior leadership candidates having traits that make up for Exceptional Leaders.  These assessment centers shortlist leaders based on certain indicators and criteria.

However, these assessments are not always accurate in predicting the best leaders.  At times, the entire evaluation exercise results in drafting mediocre lead

Business Transformation initiatives are typically undertaken to solve a pressing issue, bring about improved performance, or to serve customers better.  A critical element of the success of such initiatives entails transforming the existing behaviors of the employees across the organization.  However, this isn’t a straightforward task.

Attitudes and practices get reinforced in people by following established routines day in and day out.  Such practices become a part of an Organizational Culture o

Employee behaviors are critical for the success of Business Transformation endeavors.  However, transforming the ingrained behaviors and mindsets of the workforce isn’t straightforward, and when tackled cause the enterprise’s emotional state to go down.

Leaders need to identify the components of Culture that are in line with their Corporate Strategy.  They have to ascertain and harness the positive elements of culture that can drive the desired Transformation and suppress those that obstruct it.

F

Research by PwC indicates that leading companies are in a near perpetual state of Reorganization.  This upsurge in Organizational Design initiatives is owing to the accelerating pace of strategic change caused by disruption of industries, changing competitor landscape, customer behaviors, and distribution channels.

Companies opt to commence efforts to restructure their organization in the hopes of enhancing efficiency, perpetuating growth, and surviving in future.  Some shift their Business Model

Artificial Intelligence (AI) is one area considered by many executives to enable Automation and steer positive growth.  A couple of years ago, most executives thought that deployment of Artificial Intelligence isn’t a big deal.  However, revamping traditional systems, implementing AI, and scaling it, in reality, is not as simple as it seems.

A survey by PwC Research in 2020, which gathered responses of 1062 business leaders, validates that scaling and industrializing AI is not straightforward at

With most Transformation initiatives people gradually revert back to their old habits of doing things.  Sustainable Change Management necessitates 4 key processes:

• Chartering—defining the scope, rationale, and team for the change initiative.
• Learning—testing and refining ideas before a full-blown execution of the initiative.
• Mobilizing—using symbols and metaphors to engage people and gain their buy-in for the change program.
• Realigning—redefining the roles and responsibilities and managing performan

Initiatives aimed at improving performance are often launched with great uproar, costing an organization significant investments.  Such initiatives necessitate extensive changes in the Organizational Culture and the way the enterprise systems and processes function.

However, most initiatives fall short of realizing success.  Decades of scholarly research on Change Management reveals that the issues that contribute the most to the failure of strategic initiatives are:

• Incompetence in sustaining pro