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Service or service delivery is seldom the primary concern of manufacturers; their attention is generally limited to the ultimate product.

Digitization and the Internet of Things (IoT) are instigating a fundamental transformation in the operational practices of manufacturers, transcending industries and geographical boundaries.  To differentiate themselves in their respective industries, manufacturers around the world are integrating technological features into their products.

In the realm of manu

Future Work Strategy

Many businesses are preparing for the Future of Work in silos led by strategic thinkers. This unstructured and fragmented approach to the Future of Work risks conflicting business unit priorities, redundant processes and initiatives, and organizational misalignment.  Risks can be costly.

A Future of Work Strategy can boost employee engagement, innovation, and competitiveness. HR leaders must build a coordinated strategy to compete in a disruptive and uncertain world as more fi

Control and direction emanate from the top of conventional organizational structures and management practices.  These structures and procedures become obsolete and unable to adapt to the volatility of the market. Inadequate and sporadic communication between the various divisions of the organization is another problem with this traditional hierarchy.

Innovation and the external environment have an ever-increasing impact on businesses. Stafford Beer, a British operations research theorist and cybe

Businesses must continue to adapt and innovate if they are to thrive in the face of disruption and intense competition.

Change is essential to the growth and profitability of an organization, but it is frequently resisted by individuals and groups within the organization, making its implementation challenging.

Change Management is the process of assisting and preparing individuals, teams, and organizations as they modify their operations, processes, and structures.

Change Management requires addres

Editor's Note:  If you are interested in becoming an expert on Change Management, take a look at Flevy's Change Management Frameworks offering here.  This is a curated collection of best practice frameworks based on the thought leadership of leading consulting firms, academics, and recognized subject matter experts.  By learning and applying these concepts, you can stay ahead of the curve.  Full details here.

In its lifespan, every organization must confront radical Change.  In this Digital Age

There is a common structure or pattern to problematic circumstances.  Most problems consist of three primary components:

• The Problem State
• The Solution State
• The Solution Path

The Problem State refers to "what is," the Solved State refers to "what should be," and the Solution Path refers to the Transformation necessary to close the gap between the two states.  The Solution Path is a way of shifting from the Problem State to the Solution State through particular activities when faced with a problem.

C

Editor's Note: If you are interested in becoming an expert on Change Management, take a look at Flevy's Change Management Frameworks offering here.  This is a curated collection of best practice frameworks based on the thought leadership of leading consulting firms, academics, and recognized subject matter experts.  By learning and applying these concepts, you can stay ahead of the curve.  Full details here.

Nearly every establishment must undergo dramatic transformation at some point in its exi

In prosperous economic times, organizations enjoy a cordial and relaxed environment. The confidence range for error tolerance is rather big. There is no imminent need to change corporate procedures or business models due to external factors. Prior to making decisions, people like to take the time to carefully study and examine significant facts and situations.

Good times are characterized by:

• A proactive and logically tranquil setting.
• Executives of all ranks considering the larger picture. Both sh

 Editor's Note:  If you are interested in becoming an expert on Digital Transformation, take a look at Flevy's Digital Transformation Frameworks offering here.  This is a curated collection of best practice frameworks based on the thought leadership of leading consulting firms, academics, and recognized subject matter experts.  By learning and applying these concepts, you can stay ahead of the curve.  Full details here.

Digital Transformation is now essential for the survival of all organizati

Editor's Note:  If you are interested in becoming an expert on Digital Transformation, take a look at Flevy's Digital Transformation Frameworks offering here.  This is a curated collection of best practice frameworks based on the thought leadership of leading consulting firms, academics, and recognized subject matter experts.  By learning and applying these concepts, you can stay ahead of the curve.  Full details here.  

Go digital or go home. In order to thrive in the Digital Age, companies mus

Business Transformation initiatives are typically undertaken to solve a pressing issue, bring about improved performance, or to serve customers better.  A critical element of the success of such initiatives entails transforming the existing behaviors of the employees across the organization.  However, this isn’t a straightforward task.

Attitudes and practices get reinforced in people by following established routines day in and day out.  Such practices become a part of an Organizational Culture o

Profitability is at the core of successful businesses.  Many markets do not allow as much top-line revenue increase as the companies would like.  Therefore, organizations have to focus on improving the bottom-line.

Boosting the bottom-line entails raising Productivity.  Productivity enhancement can be achieved by eliminating redundancies and improving processes that change the company.  Process Improvement also means less people needed to accomplish the same tasks.

Change projects—as is the case w

With most Transformation initiatives people gradually revert back to their old habits of doing things.  Sustainable Change Management necessitates 4 key processes:

• Chartering—defining the scope, rationale, and team for the change initiative.
• Learning—testing and refining ideas before a full-blown execution of the initiative.
• Mobilizing—using symbols and metaphors to engage people and gain their buy-in for the change program.
• Realigning—redefining the roles and responsibilities and managing performan

Accelerated pace of technological disruption has forced organizations to change.  It has triggered leaders to think of the ways they must adopt to survive in these challenging times.

Organizations are confronting this scenario by embracing digital technologies.  Traditionally, the focus of the organizations in these Transformation initiatives has remained on speed of change.  To get the most out of their initiatives, they are making drastic changes, to include:

• Creating Agile Teams
• Introducing Mobi

Initiatives aimed at improving performance are often launched with great uproar, costing an organization significant investments.  Such initiatives necessitate extensive changes in the Organizational Culture and the way the enterprise systems and processes function.

However, most initiatives fall short of realizing success.  Decades of scholarly research on Change Management reveals that the issues that contribute the most to the failure of strategic initiatives are:

• Incompetence in sustaining pro

Change management is a term that refers to a structured approach to implementing a change strategy within an organisation. The organisation not only outlines the steps required for change, but it also supports and assists employees in adapting to it. Furthermore, it establishes methods for monitoring the change to determine whether or not it was successfully implemented.

Making organizational-wide changes is a difficult task. It is a involving process that necessitates many individual components