performance (51)

Nudging Executives

8219694881?profile=originalSenior leaders love to be challenged, when you prove them right!

Unfair? Yes. There are plenty of great leaders who truly want their staff to speak up. However, even some of these may suffer from measurement blindness.

When it comes to numbers and decision making there are three positions people take.

Believers

These people believe measurement enhances decisions. They will ask for measurement and readily listen to the numbers being presented, they will look to see if there are any abnormalities and

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8028321860?profile=originalPerformance evaluation serves as a health check on operations and individuals’ work.  The organizational maturity notion signifies the progress of an organization in terms of developing its people, processes, technology, and capability by implementing quality practices.  Organizations aiming to achieve the highest maturity levels in performance need to take care of the intricacies involved in deploying a Performance Management system and the relationships it has with the other key organizational

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Business environment has transformed drastically from what it was a century ago.  It has become immensely challenging due to competition, disruptive technologies, laws, and globalization.  These challenges warrant better performance to address customer needs and to survive—and outpace—intense competition.  Consequently, organizations have become complex.

The work that individuals perform in an organization has also shifted from manual labor and clerical jobs to knowledge-based experiential tasks.

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High performance fibers exhibit extraordinary mechanical properties. These high performance materials are made of ceramics, metals, carbon, and polymers. High performance polymer fibers integrate excellent mechanical properties with low weight.

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High tensile strength and high resilience are the two main properties of the high-performance fibers. For some polymer materials, high tensile strength can be obtained using high drawing ratios and high molecular orientation (e.g. for Aramid / Kevlar) duri

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More sophisticated managers explicitly use Key Performance Indicators (KPIs) to promote cross-functional--not just vertical--alignment. For them, KPIs are the pic-1-Key-Performance-Indicators-300x200.jpeg?profile=RESIZE_710xmeans and methods for rigorously defining and measuring the fundamentals that matter.

Why are KPIs important? If used effectively, KPIs can clearly track value creation and deliver value for its stakeholders – customers, employees, and investors.

KPIs are being used by organizations in different ways. Yet, there are clear and measurable diff

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The key to being FaB-er

8028314073?profile=originalFaB (Faster and Better) decision making is possible through the right categorisation. Without the categorisation used at Amazon between Type 1 consequential irreversible, and Type 2 reversible decision making that I wrote about last week, we run the risk of either undercooking or overcooking our decision making.

What does this mean? It means that our decision making can be rough when we undercook things. This leads to us constantly needing to rework things. Which in turn leads to us either missin

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The key to being FaB

8028313273?profile=originalFab named their washing powder for its “fabulously clean, fabulously fresh and fabulously fragrant” qualities. My use of FaB is for Faster and Better decision making.

STOP. Don’t hang up the phone. You and I know that you and I are great decision makers…..and everyone else has the problem… right? So. This is not about your decision making. It’s about helping THEM. THEM being the people that work for you or the decision makers you are trying to influence.

Fab’s Fresh Frangipani has 15 key ingredien

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We all need insights

8028309454?profile=originalMarie Curie provided insight, literally, that anyone would envy.

Ask yourself what insight a doctor in World War I would have valued most. Insight, not a wonder drug that is penicillin that was only discovered in the next decade.

Your answer (which I get very quickly when I ask it in workshop) may be “the ability to see bullets”. That is, bullets stuck inside the poor souls that had become “casualties” during the war. Curie designed, built and deployed (with the help of her 17yr old daughter) smal

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As the last decisive step in customer service, a warehouse ensures cost effective distribution.  Latest technological innovation has turned warehousing into a competitive advantage.  It offers untapped potential for improvement. However, warehousing is a hugely neglected part of global supply chains.  There is inconsistency in picking, packing and shipping orders, storing receipts, and managing inventory and logistics operations.

These and the following roadblocks in the way of smooth warehousing

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From Fear to Understood

8028311660?profile=originalAccording to passiton.com and brainyquote.com (see I’ve done my research, the internet never lies, right?) Marie Curie said “Nothing in life is to be feared; it is only to be understood.”

For those of you who are not right up on Curie, she was a scientist who discovered the chemical element now on the periodic table called polodium (named after her native Poland) as well as Radium from which we get the word radiation. Curie was a wonderful scientist who was awarded the Nobel Prize in Physics in 1

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Develop disruptive capability

8028312456?profile=originalYou want to be the best in your industry. The leader. The disrupter. Maybe you just want to think like a disrupter so you can understand the risk industry disruption poses to your organisation. No matter the reason, there is a question of capability.

You see, thinking like a disrupter is a mindset. And for traditional organisations it requires a mindset shift. To get you thinking, I recommend you watch this video or read the transcript.

                            Innovation is not enough

It’s a bl

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Attack the uncertainty of disruption

8028307099?profile=originalThere is an adage that attack is the best form of defence. I’m very sure it applies when it comes to disruption.

Last blog I asked if disruption disturbs or excites you and your colleagues. I also gave you some ammunition so you could scare your colleagues into action if that is what it takes to get their attention. And I promised to give you something, so you are not seen simply as the bearer of bad news. That something is that attack is the best form of defence. That thinking like a disrupter w

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Technological innovation and intensifying competition are forcing leaders to rethink how they use Key Performance Indicators (KPIs) to manage and direct organizations.  Digitization has reinforced the importance of Key Performance Indicators not only in enhancing employee performance but driving the overall organizational productivity.

The role of KPIs is becoming more dynamic.  KPIs are getting demonstrably flexible, smarter, and valuable in achieving strategic advantage.  Leading technology-dri

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Creating a culture that measures productivity objectively is a sensitive matter.  Key Performance Indicators (KPIs) are being employed extensively by organizations across the globe to monitor and track performance.  KPIs provide valuable metadata to improve top-down and bottom-up vertical efficiency.

Analytics-driven firms are aware that KPIs are much more than a tool to evaluate performance.  Utilizing KPIs, they gather valuable insights, create enterprise-wide accountability, and develop a goal

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Does it Disturb or Excite You?

8028304480?profile=originalDoes industry disruption disturb or excite you? Before you answer, consider this. Innovation is not disruption. Disruption is much, much, much bigger. Disruption turns an industry on its head. It creates massive shifts in markets, in how work is done and even if it is done.

Last blog I wrote about that feeling of being like a deer caught in headlights. I said that it was your job to get your colleagues moving from Assessment to Investment (or divestment) to Execution. Alternatively, I could have

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Every firm will eventually reach the point when it has to professionalize the way it operates. This is done by instituting more rigorous pic-1-Professionalizing-the-FAmily-Business-300x217.jpg?profile=RESIZE_710xprocesses, establishing clear governance, and recruiting skills from outside. Family Business is no different.

In the Family Business Survey, 43% of the companies believe that the need to professionalize the business is a key priority over the next 5 years. But the family firm has another dimension which other companies have to tackle: the family itself.

The issu

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Caught like a deer in headlights

8028309899?profile=originalYou know the saying. It means we can see something coming, but we can’t move. Like a deer in headlights, often traditional organisations experience sheer inertia when faced with the light beams of disrupters to their industry. All talk, no action.

So your job is to get your colleagues moving. First start with the good news. Let them know that if you stop and look at disruption in your industry you are likely to see strong growth potential. Most likely exponential. On the other hand, let them know

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Functional organizations are facing dramatic changes. Businesses are becoming more focused around capabilities and demand leaders ofStrategic-Functional-Organizations-300x210.jpg?profile=RESIZE_710x functions to play a more strategic role. With a less stable environment and more intense competition, a premium is put on agility and flexibility with an increased emphasis on performance results. In effect, functions are pressured to boost operation excellence while reducing costs.

But given the day-to-day transactional needs of business and the long-range in-depth

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Just Over the Horizon

8028310895?profile=originalYou and your colleagues may often talk about what disruptor is just over the horizon. You might talk about AI, machine learning, robotics and someone will throw in a comment about “big data”. You might discuss how there is so much hype around future disruptors but little real action. But still, there is an inkling that there is a disruptor for your industry not far away. The problem then is, what might it be?

A big part of the problem is that you are so damn busy with the current challenges and o

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Your Pressure Relief Valve Must Work

8028302672?profile=originalThere is a pressure cooker analogy for driving business performance. That is, apply plenty of heat to the pot (which is your team) and keep the lid firmly shut. The team will push harder to reach their goals. As a safety mechanism, all pressure cookers have a relief valve and so the analogy goes, make sure you don’t overdo it and build up too much pressure. The reason is because one of two things would happen:

One is burn out and potential mental health issues. The other is that your team will fi

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