HOW THE FULL-GROWN QUALITY COMPANY DELIVERS SUPERIOR PERFORMANCE AND CUSTOMER BONDING
By:
Enrique R. Suarez
International Management Consultant & Professor
Master of Education & International Development
Harvard University
suarezenrique@yahoo.com - http://www.wix.com/suarezenrique/delta
In the full-grown organization executives have a systems view of their organization. They see interrelationships, not things. They manage things and lead people. Change is a mosaic of processes, methods, materials, equi
