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Making choices under pressure is challenging.  There are a variety of techniques and answers for difficulties, depending on the circumstance. When making judgments, a tailored approach is required, which should help avoid making a mistake with irreversible consequences.

The Cynefin Framework is a paradigm to help in making reasonable decisions in changing settings.  It is a systematic way for understanding complex topics and making decisions.  The model does this by looking at potential features of a scenario and factors that have an unintended impact on people's ideas and actions.

In Welsh, the word "Cynefin" denotes a habitat, place, or familiar.  Researcher Dave Snowden put out the idea in 1999 while acting as the European director of the IBM Institute of Knowledge Management.  Later, he founded and served as the director of the IBM Cynefin Center for Organizational Complexity.  Dave Snowden developed the Cynefin Framework as a method for controlling knowledge under challenging circumstances.

The framework is built on concepts from Knowledge Management and Organizational Development.  With time, the Cynefin Framework grew to become a more thorough sense-making model that can be applied in a variety of situations, including Business, Management, Leadership, Marketing, Product Development, Corporate Strategy, and emergency situations.  The strategy strongly emphasizes the need for adaptation, adaptability, and a better understanding of complex systems.

The five contexts or domains (sometimes referred to as the five Cs) that make up the Cynefin Framework are used to categorize problems according to their level of complexity.

  1. Clear: A situation in which all parties can perceive the causes, effects, and potential solutions.
  2. Complicated: Requiring analysis or specialist expertise to understand the cause-and-effect relationships.
  3. Complex: In this situation, issues are impacted by emergent patterns and have several interdependencies.
  4. Chaotic: The situation is very unpredictable and unstable since there are no clear cause-and-effect links.
  5. Confused: Since there is uncertainty and ambiguity, it is challenging to determine which of the other domains is active in this scenario.

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The 5 Cs, or situational domains, of the Cynefin Framework are governed by cause-and-effect relationships. 

Let's now take a closer look at the first three domains.

Domain 1: Clear

In the first domain, there are processes and established rules in place, so nothing is left to chance. In this field, cause-and-effect relationships are well recognized and may be handled by following tried-and-true methods.  The situations that come under the clear domain are very predictable and have straightforward or simple remedies.

When the problem and the solution are both well known, this discipline deals with known knowns.  Answers typically refer to past actions and encounters.  Efficiency, homogeneity, and repetition are given priority in this area of order.

Domain 2. Complicated

In this context, the cause-and-effect connections may still be found through practice and study, even though they are not always as obvious as they are in the Clear domain.  The problems can still be fixed, but doing so necessitates research or analysis to identify their underlying causes.

There is a feeling of predictability and "known unknowns," but further analysis and investigation are required to find underlying trends and practical answers.  There may be more than one workable solution to a problem, and different opinions among professionals are possible.  Examples of situations that fall within the "Complicated" category include creating an exhaustive project plan, correctly diagnosing a challenging illness, or addressing a technology problem.

Domain 3. Complex

Complex systems are dynamical systems having a variety of interacting components, non-linear interactions, feedback loops, and interdependencies that result in unexpected outcomes.  In this situation, there are no clear cause-and-effect relationships.  Solutions can only be found via trial and error, education, adaptability, and collaboration.

Complex environments are unpredictable, therefore testing can help find viable answers.  Failures ought to be embraced as a vital component of learning.  It is essential to observe and spot trends in order to gain insights into the behavior of the system. This will allow you to understand the behavior of the system from many angles and come up with workable solutions.

Interested in learning more about the other domains or contexts of the Cynefin Framework? You can download an editable PowerPoint presentation on the Cynefin Framework here on the Flevy documents marketplace.

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